Windows 10 1903 - Can't drag to highlight text in a text box- Add-in Express for Office and .NET V. 9.4.4644

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Windows 10 1903 - Can't drag to highlight text in a text box- Add-in Express for Office and .NET V. 9.4.4644
Windows 10 1903 - Can't drag to highlight text in a text box- Add-in Express for Office and .NET V. 9.4.4644 
Mark Borton




Posts: 9
Joined: 2016-09-26
Hi,

After upgrading to Windows 10 1903, we found we could not type in a text box contained in an outlook form. We found out from the support site that we needed to upgrade ADX so we did so to version 9.4.4644.

Now we can type in the text box but we cannot drag any text to select/highlight. What I mean drag to highlight is left click, hold and drag to highlight text. Is this something you are aware of?

Thanks!
Posted 21 Feb, 2020 14:22:17 Top
Andrei Smolin


Add-in Express team


Posts: 17132
Joined: 2006-05-11
Hello Mark,

We aren't aware of this issue. We've created a simple project showing a textbox on an ADXOlForm in Outlook 12615.20000 32bit in Windows 1903 64bit. We are able to type and select text in the textbox.

If the issue is reproducible on a simple project, please send it to us. Also provide version and bitness information.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 24 Feb, 2020 03:47:30 Top
Mark Borton




Posts: 9
Joined: 2016-09-26
Hi,

Thanks for the quick response. We are using 64 bit Outlook 1908 (11929.20562) on Windows 1903 64 bit. Please give it a try should you have such an environment.

Thanks,

Mark
Posted 24 Feb, 2020 15:14:21 Top
Andrei Smolin


Add-in Express team


Posts: 17132
Joined: 2006-05-11
Hello Mark,

In a moment I'll send you a test add-in project. Please let me know if it reproduces the issue for yoou. Make sure no other add-ins are enabled.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 25 Feb, 2020 10:35:29 Top
Mark Borton




Posts: 9
Joined: 2016-09-26
Hi Andrei,

Running the test project unfortunately won't help me because I updated Outlook to version 2001 (build 2430.20198) on my dev machine and I can now drag to highlight. As a result, I believe the version of Outlook was the variable causing the problem.

Assuming you have a Windows 10 1903 64 bit and Outlook 1908 64 bit environment, are you able to reproduce the problem?

Thanks,

Mark
Posted 26 Feb, 2020 08:17:43 Top
Andrei Smolin


Add-in Express team


Posts: 17132
Joined: 2006-05-11
Hello Mark,

No, we can't reproduce it.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 26 Feb, 2020 10:21:48 Top
Mark Borton




Posts: 9
Joined: 2016-09-26
Ok, thanks. I will work on getting an environment together to test your project and I will be back in touch.

Thanks for your help,

Mark
Posted 26 Feb, 2020 10:43:22 Top