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Mark Wijnbergen
Posts: 27
Joined: 2019-03-18
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Hi,
When I double-click on an email it opens in a new inspector.
The following events are called when this new inspector opens:
ADXOutlookAppEvents NewInspector
ADXOIForm ADXBeforeFormShow
ADXOIForm ADXNewInspector
When I press Previous or Next item (the arrows on the top left of the inspector), the ADXOutlookAppEvents NewInspector is called, but the other two above mentioned events are not called.
I have already tried to use the Outlook Events Logger but unfortunately it doesn't seem like the ADXOIForm events are being logged with this logger.
I have two questions regarding this issue.
1. Why are ADXOIForm ADXBeforeFormShow and ADXOIForm ADXNewInspector not called when the previous and next item arrows are clicked, and is there a workaround?
2. Is there a possibility to somehow log the ADXOIForm events?
Thanks in advance and best wishes,
Mark
P.s. I'm already aware of this issue https://www.add-in-express.com/forum/read.php?FID=5&TID=8648 that there are no specific events for the arrows, so I hope there is another way to get the events mentioned previously. |
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Posted 02 May, 2019 10:28:26
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Dmitry Kostochko
Add-in Express team
Posts: 2887
Joined: 2004-04-05
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Hi Mark,
Thank you for the detailed description.
1. The ADXBeforeFormShow event is not called because your form is already shown.
2. The ADXNewInspector is not called because it is a bug in our code. It is filed under #15226 in our bug tracking system and we will try to fix it. As a temporary workaround, please use the NewInspector event of the ADXOutlookAppEvents component. |
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Posted 03 May, 2019 05:26:02
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Mark Wijnbergen
Posts: 27
Joined: 2019-03-18
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Hi Dmitry,
Thanks for your response and good luck fixing this bug. I will try to determine whether using the other NewInspector event is useful for us.
EDIT:
Do you have an estimation when this bug will be fixed?
Best wishes,
Mark |
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Posted 06 May, 2019 02:27:52
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Hello Mark,
I expect that we release a new build next week. Our records show that the case is marked as Solved. Now we deal with issues related to the recent windows build. Once we solve them, the new build will be published immediately. I'll post a note here when it is done.
Andrei Smolin
Add-in Express Team Leader |
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Posted 09 May, 2019 09:02:45
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Posted 23 May, 2019 06:02:07
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Mark Wijnbergen
Posts: 27
Joined: 2019-03-18
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Hi Andrei,
Thank you very much for your message!
Best wishes,
Mark |
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Posted 23 May, 2019 06:19:46
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Welcome!
Andrei Smolin
Add-in Express Team Leader |
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Posted 23 May, 2019 06:29:39
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