Events not called when pressing previous or next item

Add-in Express™ Support Service
That's what is more important than anything else

Events not called when pressing previous or next item
Inspector events 
Subscribe
Mark Wijnbergen




Posts: 16
 Joined: 2019-03-18
Hi,

When I double-click on an email it opens in a new inspector.
The following events are called when this new inspector opens: 
ADXOutlookAppEvents NewInspector

ADXOIForm ADXBeforeFormShow

ADXOIForm ADXNewInspector

When I press
Previous
or
Next
item (the arrows on the top left of the inspector), the 
ADXOutlookAppEvents NewInspector
is called, but the other two above mentioned events are not called.
I have already tried to use the
Outlook Events Logger
but unfortunately it doesn't seem like the
ADXOIForm
events are being logged with this logger.
I have two questions regarding this issue.
1. Why are 
ADXOIForm ADXBeforeFormShow
and 
ADXOIForm ADXNewInspector
not called when the previous and next item arrows are clicked, and is there a workaround?
2. Is there a possibility to somehow log the 
ADXOIForm
events?

Thanks in advance and best wishes,

Mark

P.s. I'm already aware of this issue https://www.add-in-express.com/forum/read.php?FID=5&TID=8648 that there are no specific events for the arrows, so I hope there is another way to get the events mentioned previously.
Posted 02 May, 2019 10:28:26 Top
Dmitry Kostochko


Add-in Express team


Posts: 2806
 Joined: 2004-04-05
Hi Mark,

Thank you for the detailed description.

1. The ADXBeforeFormShow event is not called because your form is already shown.

2. The ADXNewInspector is not called because it is a bug in our code. It is filed under #15226 in our bug tracking system and we will try to fix it. As a temporary workaround, please use the NewInspector event of the ADXOutlookAppEvents component.
Posted 03 May, 2019 05:26:02 Top
Mark Wijnbergen




Posts: 16
 Joined: 2019-03-18
Hi Dmitry,

Thanks for your response and good luck fixing this bug. I will try to determine whether using the other 
NewInspector event
is useful for us.
EDIT:
Do you have an estimation when this bug will be fixed?

Best wishes,

Mark
Posted 06 May, 2019 02:27:52 Top
Andrei Smolin


Add-in Express team


Posts: 16098
 Joined: 2006-05-11
Hello Mark,

I expect that we release a new build next week. Our records show that the case is marked as Solved. Now we deal with issues related to the recent windows build. Once we solve them, the new build will be published immediately. I'll post a note here when it is done.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 May, 2019 09:02:45 Top
Andrei Smolin


Add-in Express team


Posts: 16098
 Joined: 2006-05-11
Hello Mark,

Please find Add-in Express 9.3 published at https://www.add-in-express.com/downloads/adxnet.php.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 May, 2019 06:02:07 Top
Mark Wijnbergen




Posts: 16
 Joined: 2019-03-18
Hi Andrei,

Thank you very much for your message!

Best wishes,

Mark
Posted 23 May, 2019 06:19:46 Top
Andrei Smolin


Add-in Express team


Posts: 16098
 Joined: 2006-05-11
Welcome!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 May, 2019 06:29:39 Top