Ctrl + Shift + Delete shortcut not working

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Ctrl + Shift + Delete shortcut not working
ADXKeybordShortcut not working 
Tim Overton




Posts: 23
Joined: 2015-11-15
Hi,

We have an Outlook addin, the Ctrl + Shift + Delete shortcut is not working but a Ctrl + Shift + D shortcut is working. I have little demo project proving this with Word and Outlook, shortcuts apart from Ctrl + Shift + Delete work, https://drive.google.com/open?id=190AXU8OEi92l48DJ8kKTy2FsxqEvy5oQ, can you confirm this is a bug?

Regards,
Tim
Posted 08 Oct, 2018 23:58:18 Top
Andrei Smolin


Add-in Express team


Posts: 16219
Joined: 2006-05-11
Hello Tim,

This isn't a bug. All keyboard shortcuts are handled by the very same piece of code that doesn't have branches. It doesn't handle a keyboard shortcut if the host application doesn't allow handling it.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Oct, 2018 04:10:41 Top
Tim Overton




Posts: 23
Joined: 2015-11-15
Thanks Andrei, if would be good if you guys had a KB article, describing the shortcuts that don't work / product.
eg. Ctrl + Shift + Delete - Outlook.
Posted 23 Oct, 2018 20:58:52 Top
Andrei Smolin


Add-in Express team


Posts: 16219
Joined: 2006-05-11
Hello Tim,

We don't think it is possible to create such a list as it would depend on the host application, its version, updates installed, and also on the context and installed add-ins.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 24 Oct, 2018 03:10:36 Top