Out of memory

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Out of memory
AddinExpress.OL.ADXOlFormsManager error: Out of memory. 
Mukesh Kumar




Posts: 96
Joined: 2010-10-05
Hi Team,

First of all contacting Add-in-express after a long time :)

Currently we are using 8.0.4330.2005 version for Add-in-express in our Outlook Add-in and on one of the user machine we got "Out of memory" exception. I saw we have couple of similar exception was faced by other users as:

https://www.add-in-express.com/forum/read.php?FID=5&TID=12324
https://www.add-in-express.com/forum/read.php?FID=5&TID=12411

So let me explain what feedback we are getting from user when he faced this error:

1. My computer hasn't been turn off for last 2 days.
2. In the morning (after 2 days), everything was working.
3. In afternoon I put my computer to sleep and left my machine.
4. When I came back and fired up Outlook.
5. I tried to use Outlook Add-in (where we have used/integrated Add-in-express) then my Outlook went into unresponsive mode. But after some time gap, it became normal but extremely slow.
6. When I again use Outlook Add-in and same thing happened. So I left it as it is.
7. It's then suddenly the crash error message pop-up as Out Of Memory error. Below is the detail of exception:

Out of memory.
Exception time: 17-03-2016 19:00:10


WndProc: Out of memory.
Exception time: 17-03-2016 19:00:10
at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
at System.Drawing.Graphics.DrawImage(Image image, Int32 x, Int32 y)
at System.Drawing.Graphics.DrawImage(Image image, Point point)
at AddinExpress.Extensions.AdxContainerPaneOL2013.OnPaintBackground(PaintEventArgs pevent)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at AddinExpress.Extensions.AdxTheme.WndProc(Message& m)
at AddinExpress.Extensions.AdxContainerPane.WndProc(Message& m)

AddinExpress.OL.ADXOlFormsManager error: Out of memory.
Exception time: 17-03-2016 19:00:10

AddinExpress.OL.ADXOlFormsManager error: Out of memory.
Error occured in WndProc . See 'Details' section to get more detailed information about the error.
Detailed technical information follows:

so can you please look into this and let you know what should be the right approach to fix this issue.

Please let me know if you need any further detail on above error, I will happy to give that.

Thanks,
Mukesh Kumar
Posted 18 Mar, 2016 03:13:21 Top
Andrei Smolin


Add-in Express team


Posts: 14713
Joined: 2006-05-11
Hello Mukesh,

In a couple of minutes I'll send you a download link for an assembly which is supposed to fix this and other issues.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 18 Mar, 2016 04:44:51 Top
Mukesh Kumar




Posts: 96
Joined: 2010-10-05
Hi Andrei Smolin,

Thanks for your reply, please give me the link and also it will be really helpful if you please give detail like how the link will resolve the issue.

Thanks,
Mukesh Kumar
Posted 18 Mar, 2016 11:43:50 Top
Mukesh Kumar




Posts: 96
Joined: 2010-10-05
Hi Andrei Smolin,

I was waiting for your solution, can you please give your Assembly link which you was talking in your last post.


Thanks,
Mukesh Kumar
Posted 21 Mar, 2016 02:15:36 Top
Andrei Smolin


Add-in Express team


Posts: 14713
Joined: 2006-05-11
Mukesh,

I sent the message on Friday, please check your Inbox and Junk Email folders. I've just re-sent the message.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 21 Mar, 2016 03:18:13 Top
Mukesh Kumar




Posts: 96
Joined: 2010-10-05
Hi Andrei Smolin,

Yes, I got your message this time, thanks for your solution and let you know after apply your steps.


Thanks,
Mukesh Kumar
Posted 21 Mar, 2016 03:24:46 Top
Jimmie Tyrrell




Posts: 5
Joined: 2014-12-03
Hi, sorry to hijack the thread. Was there any public-facing solution you can share with the rest of the forum? Users of my add-in have seen the same problem, I've posted about it here: https://www.add-in-express.com/forum/read.php?FID=5&TID=13829
Posted 20 Apr, 2016 17:29:13 Top
Andrei Smolin


Add-in Express team


Posts: 14713
Joined: 2006-05-11
Jimmie,

Please find my reply at https://www.add-in-express.com/forum/read.php?FID=5&TID=13829.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 21 Apr, 2016 02:03:22 Top