Outlook New Message Error

Add-in Express™ Support Service
That's what is more important than anything else

Outlook New Message Error
Error box pops up for new messages  
Janine




Posts: 2
Joined: 2010-03-03
[FONT=Courier][COLOR=blue]
Hi there,
When I open a new message in Outlook, a text box pops up and I have to press cancel or ok 5 times before I can continue typing the message. How annoying!

Can you please help me?!

Here's what it says:

"
What happened:
AddinExpress.OL.ADXOlFormsManager error:

Where presumably this happened:
Error occured in ADXInspectorForm.AdxOlShow . See 'Details' section to get more detailed information about the error.

Details:
Detailed technical information follows:
---
Date and Time: 4/03/2010 3:35:44 PM
Machine Name: TECTONICLENOVO
IP Address: 114.75.42.240
Current User: TECTONICLENOVO\Janine

Application Domain: C:\Program Files\IQ medialab\InLoox\
Assembly Codebase: file:///C:/WINDOWS/assembly/GAC_MSIL/AddinExpress.OL.2005/4.4.941.2005__e69a7e0f3592d2b8/AddinExpress.OL.2005.dll
Assembly Full Name: AddinExpress.OL.2005, Version=4.4.941.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 4.4.941.2005
Assembly Build Date: 30/07/2002 2:06:50 AM

Exception Source: AddinExpress.OL.2005
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: get_OutlookAppObj

---- Stack Trace ----
AddinExpress.OL.ADXOlForm.get_OutlookAppObj()
AddinExpress.OL.2005.dll: N 0000 (0x0) IL
AddinExpress.OL.ADXOlForm.CheckWordMailInspectorUnderExplorer()
AddinExpress.OL.2005.dll: N 0023 (0x17) IL
AddinExpress.OL.ADXOlForm.AdxOlShow(appWindowProperty As AppWindowProperty, raiseEvents As Boolean)
AddinExpress.OL.2005.dll: N 0386 (0x182) IL
"
Posted 03 Mar, 2010 22:41:25 Top
Fedor Shihantsov


Guest


Hi Janine,

Could you please create a sample with the same behaviour and send it to the support email (see readme.txt) so that I can test and research this issue.

What Outlook version do you use?
Posted 04 Mar, 2010 03:09:07 Top
Janine




Posts: 2
Joined: 2010-03-03
Hi there,

Thanks for getting back to me. I couldn?Â?Ð?ét find the support email address - please could you send it to me!

Janine
Posted 04 Mar, 2010 18:13:15 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hi Janine,

I've just sent you an e-mail.


Andrei Smolin
Add-in Express Team Leader
Posted 04 Mar, 2010 21:57:16 Top