osmUnknownOlVersion for Outlook version 10827.20138 (Click-to-run)

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osmUnknownOlVersion for Outlook version 10827.20138 (Click-to-run)
 
Warren Wander




Posts: 17
Joined: 2014-10-24
Hi, I've (and a number of my clients) just had Office update to the version numbered above, (365 ProPlus version) and now getting the unknown version error. Do you have a time-scale for supporting the above? (It's becoming more urgent as more people are forced the update.)
Posted 09 Oct, 2018 10:05:42 Top
Andrei Smolin


Add-in Express team


Posts: 17840
Joined: 2006-05-11
Hello Warren,

What Outlook Security Manager build are you using? Is it Outlook 32bit?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Oct, 2018 11:02:59 Top
Warren Wander




Posts: 17
Joined: 2014-10-24
Yes, Outlook 32bit. (I received the Office365 update yesterday, so it's quite new, within the last week?) I'm using the latest ActiveX version of the OSM.
Posted 09 Oct, 2018 11:14:49 Top
Andrei Smolin


Add-in Express team


Posts: 17840
Joined: 2006-05-11
Hello Warren,

We've fixed this issue. Please download the latest build of OSM at https://www.add-in-express.com/downloads/osm.php.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 10 Oct, 2018 10:35:43 Top
Warren Wander




Posts: 17
Joined: 2014-10-24
Thank you.
Posted 11 Oct, 2018 03:25:16 Top
Andrei Smolin


Add-in Express team


Posts: 17840
Joined: 2006-05-11
You are welcome!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Oct, 2018 03:31:39 Top