Upgrade to Add-in Express 2011 for IE failed

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Upgrade to Add-in Express 2011 for IE failed
 
Yahya Kamran




Posts: 8
 Joined: 2010-06-03
Hi,

I am unable to perform upgrade Add-in Express for Internet Explorer from Version 6.4.379 to Version 7.0.4101 (Windows7 x64, Visual Studio 2008 & Visual Studio 2010). I uninstalled previous version of Add-in Express 2010 6.4.379 and then install Add-in Express 2011 Version 7.0.4101 and got error during installation after that installation rollback. Please see the screenshot.

User added an image

Thanks.
--
Yahya Kamran.
Posted 17 May, 2011 06:11:58 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Yahya,

You need to use another product key. We provide paid upgrade for the major version of the product.
Posted 17 May, 2011 06:15:14 Top
Yahya Kamran




Posts: 8
 Joined: 2010-06-03
Hi Sergey,

Thanks for your response. The activation process was successful and I got the error during the installation.

Thanks.
--
Yahya Kamran.
Posted 17 May, 2011 06:25:44 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Yahya,
please send me (to the support email) the product code that you have used to activate the product.
Posted 17 May, 2011 06:36:27 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Yahya, did you upgrade the product here:
http://www.add-in-express.com/purchase/version-upgrade.php?family=adx-ie&type=latest-version
Posted 17 May, 2011 06:39:40 Top