Ben Cowling
Guest
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I am having intermittent problems with Add-In Express for IE crashing IE 6 when it tries to open a Java applet. I have a very basic test addin that does nothing except gets loaded with IE. When this is enabled if I try and open a web page that has a Java applet it crashes IE, if I disable or remove the addin it works fine.
This is happening on about 2 of 12 machines that have this installed. Each machine is identically configured with the same version of software.
OS: Windows XP Pro SP3
IE: 6.0.2900.5512.xpsp_sp3_gdr.100427-1636
Addin: 6.4.379.0 (also does the same thing on v6.4.377)
This is the event log entry that gets generated
---------------------------------------------------
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 12/01/2011
Time: 11:58:26
User: N/A
Computer: CUSTCARE09
Description:
Faulting application iexplore.exe, version 6.0.2900.5512, stamp 48025225, faulting module jvm.dll, version 0.0.0.0, stamp 41ee217b, debug? 0, fault address 0x00050b58.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Dat a:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 69 00 65 00 78 00 .i.e.x.
0030: 70 00 6c 00 6f 00 72 00 p.l.o.r.
0038: 65 00 2e 00 65 00 78 00 e...e.x.
0040: 65 00 20 00 36 00 2e 00 e. .6...
0048: 30 00 2e 00 32 00 39 00 0...2.9.
0050: 30 00 30 00 2e 00 35 00 0.0...5.
0058: 35 00 31 00 32 00 20 00 5.1.2. .
0060: 34 00 38 00 30 00 32 00 4.8.0.2.
0068: 35 00 32 00 32 00 35 00 5.2.2.5.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6a 00 76 00 6d 00 2e 00 j.v.m...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 30 00 2e 00 30 00 2e 00 0...0...
0090: 30 00 2e 00 30 00 20 00 0...0. .
0098: 34 00 31 00 65 00 65 00 4.1.e.e.
00a0: 32 00 31 00 37 00 62 00 2.1.7.b.
00a8: 20 00 66 00 44 00 65 00 .f.D.e.
00b0: 62 00 75 00 67 00 20 00 b.u.g. .
00b8: 30 00 20 00 61 00 74 00 0. .a.t.
00c0: 20 00 6f 00 66 00 66 00 .o.f.f.
00c8: 73 00 65 00 74 00 20 00 s.e.t. .
00d0: 30 00 30 00 30 00 35 00 0.0.0.5.
00d8: 30 00 62 00 35 00 38 00 0.b.5.8.
00e0: 0d 00 0a 00 ....
---------------------------------------------------
Regards
Ben |
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Sergey Grischenko
Add-in Express team
Posts: 7233
Joined: 2004-07-05
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Hi Ben.
Can you please give me a link on the page with the Java applet? |
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Ben Cowling
Guest
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Sorry I can't as the application is installed locally on our customers site. |
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Sergey Grischenko
Add-in Express team
Posts: 7233
Joined: 2004-07-05
|
Ok. Can you prepare an example that reproduces the issue? Probably you can send me an installation of a test Java applet. |
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Ben Cowling
Guest
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I can get you direct access to the customer site so that you can take a look. If you email me I can provide you with the details. |
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Sergey Grischenko
Add-in Express team
Posts: 7233
Joined: 2004-07-05
|
Hi Ben.
I have just sent you an email. |
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