While Capturing DOM, Html is saved but the size is 0 bytes

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While Capturing DOM, Html is saved but the size is 0 bytes
 
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Hi Andrei,

I am trying to capture the DOM of the html page but it is being saved as 0 bytes.
I don't know whats the issue as it is happening only in some systems, on others it is working perfectly fine.

Regards,
Pratibha Pandey
Posted 28 Jul, 2010 07:37:59 Top
Andrei Smolin


Add-in Express team


Posts: 14210
Joined: 2006-05-11
Hi Pratibha,

Please check if this relates to Protected Mode. If this is the case, see HowTo: Deal with Protected Mode API in Internet Explorer 7 and IE8.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Jul, 2010 10:56:41 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Hi Andrei,

But the empty file is saved for IE7 also and not only IE8
Posted 10 Aug, 2010 01:20:59 Top
Andrei Smolin


Add-in Express team


Posts: 14210
Joined: 2006-05-11
Pratibha,

I don't see a contradiction; Protected mode was introduced in IE7 on Vista. Did you try to turn Protected Mode off?

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 10 Aug, 2010 02:04:37 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Andrei,

Its not Vista its Windows XP and IE 7...

Regards,
Pratibha Pandey
Posted 10 Aug, 2010 04:39:17 Top
Andrei Smolin


Add-in Express team


Posts: 14210
Joined: 2006-05-11
Hi Pratibha,

Oh, I see. Have you debug your code?

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 10 Aug, 2010 12:45:28 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Yes, Actually I ma not getting this error on all the systems, there are only few systems that are reproducing the error :( :(
Posted 11 Aug, 2010 01:41:28 Top
Andrei Smolin


Add-in Express team


Posts: 14210
Joined: 2006-05-11
Hi Pratibha,

How can I reproduce this? Can you send me some code for testing to the support e-mail address, see {Add-in Express}\readme.txt? Please make sure your e-mail contains a link to this topic.

Also, I'd like to know what Windows and IE versions and service packs do you have installed.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Aug, 2010 04:17:26 Top
Andrei Smolin


Add-in Express team


Posts: 14210
Joined: 2006-05-11
Hi Pratibha,

Unfortunately, I have no constructive ideas at the moment. I suggest that you use System.Diagnostics.Debug.WriteLine and DebugView (http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx) to debug that situation.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 13 Aug, 2010 04:18:50 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Hi Andrei,

Thanks for your concern. But I solved the issue..

Regards,
Pratibha Pandey
Posted 18 Aug, 2010 03:58:46 Top