Silent removal/update of IE ADX add-on

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Silent removal/update of IE ADX add-on
How can we remove or update the ADX add-on by running a silent installer? 
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Paul Grzybala




Posts: 10
Joined: 2018-09-05
Hello ADX support team,

How can we quietly (in the background) uninstall or update an existing installation of an ADX add-on?

The installation is successful when using "setup.exe /quiet",
but when trying to uninstall it by running "setup.exe /uninstall" we get the following error:

User added an image

Removal can be successful only if run manually through add/remove programs by an admin but this is not possible in enterprise deployments in large organisations.

Please advise.

Thank you,
Paul Grzybala
Web Application Support Analyst
Posted 29 May, 2019 02:41:19 Top
Andrei Smolin


Add-in Express team


Posts: 16334
Joined: 2006-05-11
Hello Paul,

You can uninstall the add-on by starting msiexec.exe </uninstall | /x> <Product.msi | product code> from an *elevated* command prompt.

A way to achieve your goal in corporate environment is to use GPO.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 29 May, 2019 06:33:37 Top
Paul Grzybala




Posts: 10
Joined: 2018-09-05
Hello Andrei,

We tried that, and when running e.g.: setup.exe /uninstall {6CE2D5BC-47B9-4899-A5C1-4FAFC0B3AA33}

We get the following error:
User added an image

Can you advise further please?

Thank you,
Paul
Posted 29 May, 2019 08:37:26 Top
Andrei Smolin


Add-in Express team


Posts: 16334
Joined: 2006-05-11
Paul,

Paul Grzybala writes:
setup.exe /uninstall {6CE2D5BC-47B9-4899-A5C1-4FAFC0B3AA33}


setup.exe???

Try c:\windows\system32\msiexec.exe /x {6CE2D5BC-47B9-4899-A5C1-4FAFC0B3AA33} from an *elevated* Command Prompt.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 30 May, 2019 05:06:15 Top
Paul Grzybala




Posts: 10
Joined: 2018-09-05
Hi Andrei!

Ah, how silly of me!

Yes, indeed the c:\Windows\System32>msiexec.exe /quiet /x {PID} works just fine!

Thank you for your assistance!

Cheers,
Paul
Posted 30 May, 2019 05:43:56 Top
Andrei Smolin


Add-in Express team


Posts: 16334
Joined: 2006-05-11
Great!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 30 May, 2019 05:48:38 Top