Addin possibly causing rtf formatting to be lost from doc

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Addin possibly causing rtf formatting to be lost from doc
 
Phillippe Allen




Posts: 30
Joined: 2005-11-07
We have some code which automates the loading of a rtf file into Word. Unfortuantely we have observed that if an addin is loaded, that the document will lose its formatting and be opened as plain text. We have tried this with an addin we developed and also one of the Addin Express supplied demos.If the addins are unloaded, then the code works. Do you know of any reason which might be causing this conflict?
The problem is occurring on XP with Word 2000 Sp3.
However, it does work correctly with Word 2003.

If you wish, I can send you some demo code to demonstrate the problem.

Regards
Phil
Posted 22 Jan, 2006 20:32:13 Top
Dmitry Kostochko


Add-in Express team


Posts: 2752
Joined: 2004-04-05
Hi Phil,

I suppose it is related to the clipboard. Send me please your demo code, I will try to help.

Posted 23 Jan, 2006 08:11:02 Top
Phillippe Allen




Posts: 30
Joined: 2005-11-07
Dmitry

Thanks for this. I have sent the demo code via the suppport email address, so hopefully it will reach you OK

Regards
Phil
Posted 23 Jan, 2006 16:18:42 Top
Dmitry Kostochko


Add-in Express team


Posts: 2752
Joined: 2004-04-05
Hi Phil,

I haven't received your message yet. Please resend it once again. You can find our email addresses in the readme.txt file.

Posted 24 Jan, 2006 07:52:39 Top
Phillippe Allen




Posts: 30
Joined: 2005-11-07
Dmitry

I sent it to the '<--->' address. Do you have a filter on it that prevents large files as the zipped size was 1.5M?

Regards
Phil
Posted 24 Jan, 2006 22:50:11 Top
Dmitry Kostochko


Add-in Express team


Posts: 2752
Joined: 2004-04-05
Hi Phil,

Please resend it to <---> address.

Posted 25 Jan, 2006 02:50:17 Top
Phillippe Allen




Posts: 30
Joined: 2005-11-07
Dmitry

I have sent it to this address - hopefully you will get it.

Regards
Phil
Posted 29 Jan, 2006 22:05:54 Top
Dmitry Kostochko


Add-in Express team


Posts: 2752
Joined: 2004-04-05
Hi Phil,

I have just received it, thank you. Please wait a bit, I will look at the code and will reply by e-mail.

Posted 30 Jan, 2006 05:25:35 Top
David Smith




Posts: 12
Joined: 2005-01-16
Dmitry,

It appears as though I am having the exact same issue. Do you have a resolution to this issue yet?

Thanks

David
Posted 10 Feb, 2006 21:42:37 Top
Phillippe Allen




Posts: 30
Joined: 2005-11-07
Dmitry

Apologies for taking so long to reply. Your solution did in fact work - thanks very much.

Regards
Phil
Posted 12 Feb, 2006 19:07:26 Top