Contact Add-in Express support service

Add-in Express™ Support Service
That's what is more important than anything else

Have a question? Feel free to ask us!

On our website you can find the complete information about our products including sample add-ins with source code, the HOWTOs section, and Developer Guides and Class References. Still if you have any further questions feel free to ask us via our forums or e-mail (you can find our e-mail address in the registration message). For us to give you a quick and accurate solution please include information on the following:

  • The problem, and how it can be reproduced (if applicable)
  • The edition and the version of our product that you use
  • Your operating system (2000, XP, Vista, Windows 7, Windows Server 2003 or 2008) and localization
  • Host application version, localization, and service packs that you have installed
  • Your development tool, its version and build number
  • Any other information you think may be helpful

When contacting our support service via e-mail, make sure you use the same e-mail address that you used while purchasing our products otherwise our automated support email software will not be able to recognize you as a registered user. This may result in slower replies. Please inform us whenever you change your email address.

Note. Please remember that Add-in Express licenses all products per developer seat so that any developer using our tool must acquire a separate license regardless of organizational affiliation.

 

 

Contact Add-in Express support service

Please fill in the fields below (* indicates required fields ).
Send me a copy