Toolbar not visible in IE

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Toolbar not visible in IE
Toolbar does not get displayed in IE 
Sergey Grischenko


Add-in Express team


Posts: 7228
Joined: 2004-07-05
Amitkumar, we can't reproduce it on our PCs. Can you please organize a remote session.
Posted 12 Jan, 2009 07:34:06 Top
Amitkumar Dave




Posts: 33
Joined: 2009-01-07
Hi

As i explained we work in highly restricted area and i can not get remote access. I have mailed a full video of issue showing the installation and the issue.

More over we are not getting log file created under my document\add in express folder on the troubled machine also.

If you need further information or video please let me know. If you want i can send more details to you.

Thanks and regards
Amitkumar Dave
Posted 12 Jan, 2009 07:43:02 Top
Sergey Grischenko


Add-in Express team


Posts: 7228
Joined: 2004-07-05
Do all your PCs have Windows 2003 installed?
Posted 12 Jan, 2009 07:52:28 Top
Amitkumar Dave




Posts: 33
Joined: 2009-01-07
Yes

Windows 2003 standard edition without visual studio,IE 7 and Symantec anti virus



Posted 12 Jan, 2009 07:56:06 Top
Sergey Grischenko


Add-in Express team


Posts: 7228
Joined: 2004-07-05
Please try to disable anti virus before you install the add-on. Let me know about results.
Posted 12 Jan, 2009 08:06:13 Top
Amitkumar Dave




Posts: 33
Joined: 2009-01-07
Hi

I have tried to do so, result is same, toolbar gets installed and listed in Add ons in Manage addons screen in IE but list of toolbar does not show the toolbar and toolbar does not get displayed.

Thanks and regards
Amitkumar Dave
Posted 13 Jan, 2009 03:40:59 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Amitkumar,

Is your OS up to date? Did you install the SP3 for Windows Server 2003?
.NET, Extended MAPI, Windows Phone & RT
Posted 13 Jan, 2009 06:33:07 Top
Amitkumar Dave




Posts: 33
Joined: 2009-01-07
Hi

Our OS are upto date.

The only difference i found on machine where toolbar is displayed and not displayed is that on My document folder we do not have Add In Express folder created when toolbar is not displayed.


Thanks and regards
Amitkumar Dave
Posted 13 Jan, 2009 07:02:47 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Amitkuwar,

You need to enable the Browser Helper Object. You can read how to enable it here.
.NET, Extended MAPI, Windows Phone & RT
Posted 14 Jan, 2009 12:37:45 Top
Vesselin Georgiev




Posts: 9
Joined: 2009-01-15
I have a SAME problem!

IE7, XP + SP3, All updates.

Project: VS2008, C#, .Net 3.5, Just installed Add-Express for IE.

The BHO is listed in "Add-ons currently loaded in Internet Explorer", but IE toolbar and/or IE bar not visible. Also IE toolbar not listed in View/Toolbars and IE Bar not listed View/Explorer Bar.



Solution?

P.S. My default browser is Mozilla.
System root - E:\windows
Posted 15 Jan, 2009 07:18:26 Top