Windows 7 installation issues

Add-in Express™ Support Service
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Windows 7 installation issues
 
cocoder




Posts: 34
Joined: 2010-07-07
I recreated the add-in in the new build of Add-in Express but haven't been able to test it yet on one of the computers that was having a problem so I don't know yet if it helped.

Still not sure why only one of the three add-ins was having a problem, though. It would seem like an all or nothing kind of thing.
Posted 28 Oct, 2010 07:32:50 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Cocoder,

Please keep me notified.
.NET, Extended MAPI, Windows Phone & RT
Posted 28 Oct, 2010 08:08:39 Top
cocoder




Posts: 34
Joined: 2010-07-07
Did not work...here are the log files:

Add-in Express Registrator Log File: 10/28/2010 11:23:01

Installation directory: C:\Program Files\OPDEC Tools\Task Review 2011\
Registrator version: 6.2.3051.0
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Process Owner: Administrator
Command Line: "C:\Program Files\OPDEC Tools\Task Review 2011\adxregistrator.exe" /install="Task Review 2011.dll" /privileges=user
Run 'As Administrator': Yes
Process Elevated: No
Integrity Level: Untrusted
UAC (User Account Control): Off
--------------------------------------------------------------
11:23:01 Starting the add-in registration process.
11:23:01 Loading mscoree.dll
11:23:01 Success.
11:23:01 .NET Framework installation directory:
11:23:01 The latest version of .NET Framework: 'v2.0.50727'
11:23:01 Loading CLR: v2.0.50727.
11:23:01 Calling CLRCreateInstance method.
11:23:01 Failed.
11:23:01 The loader will try to use the old Framework API.
11:23:01 The CLR v2.0.50727 has been initialized successfully.
11:23:01 Creating a new domain setup.
11:23:01 Success.
11:23:01 Getting the add-in directory.
11:23:01 Success. The directory is 'C:\Program Files\OPDEC Tools\Task Review 2011\'
11:23:01 The 'shadow copy' is disabled.
11:23:01 Creating a new application domain.
11:23:01 Success.
11:23:01 Getting the base directory for the domain.
11:23:01 Success. The directory is 'C:\Program Files\OPDEC Tools\Task Review 2011\'.
11:23:01 Searching for the Add-in Express core library.
11:23:01 Success. The 'AddinExpress.MSO.2005.dll' file is found.
11:23:01 Creating an instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
11:23:01 Assembly identity is 'AddinExpress.MSO.2005'.
11:23:01 Success.
11:23:01 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
11:23:01 Success.
11:23:01 Calling the managed registration procedure.
11:23:01 832 Connecting to the application domain of the Add-in Express loader.
11:23:01 832 Success.
11:23:01 832 Loading the 'task review 2011.dll' assembly.
11:23:01 832 Success.
11:23:01 832 Registering the 'task review 2011.dll' assembly (user).
11:23:01 832 The ' task review 2011.dll' assembly has been registered successfully.
11:23:01 Success.
11:23:01 The add-in registration process is completed with HRESULT = 0.


Add-in Express Loader Log File: 10/28/2010 11:23:16

Startup directory: C:\Program Files\OPDEC Tools\Critical Path 2011\
Loader version: 6.0.3043
------------------
11:23:16 752 12880 Start.
11:23:16 752 12880 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{5491E10D-19B7-4DED-A971-4857A5A28E78}'
11:23:16 752 12880 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{5491E10D-19B7-4DED-A971-4857A5A28E78}' is closed.
11:23:16 752 12880 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
11:23:16 752 12880 Success.
11:23:16 752 12880 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
11:23:16 752 12880 Success.
11:23:16 752 12880 Creating a new instance of the add-in loader.
11:23:16 752 12880 Success.
11:23:16 752 12880 Loading the configuration from the system registry.
11:23:16 752 12880 Getting the latest CLR version.
11:23:16 752 12880 The latest CLR version is 'v2.0.50727'.
11:23:16 752 12880 The configuration has been loaded successfully.
11:23:16 752 12880 Runtime version: v2.0.50727.
11:23:16 752 12880 Assembly name: OPDEC Critical Path 2011, PublicKeyToken=7F5ED000F1203A97.
11:23:16 752 12880 Class name: CriticalPath2011.AddinModule.
11:23:16 752 12880 Attempting to create a new instance of the managed add-in class: CLR - v2.0.50727
11:23:16 752 12880 Loading CLR: v2.0.50727.
11:23:16 752 12880 Calling GetCLRMetaHost method.
11:23:16 752 12880 Failed.
11:23:16 752 12880 The loader will try to use the old Framework API.
11:23:16 752 12880 The CLR v2.0.50727 has been initialized successfully.
11:23:16 752 12880 Creating a new domain setup.
11:23:16 752 12880 Success.
11:23:16 752 12880 Getting the add-in directory.
11:23:16 752 12880 Success. The directory is 'C:\Program Files\OPDEC Tools\Critical Path 2011\'
11:23:16 752 12880 The configuration file is 'C:\Program Files\OPDEC Tools\Critical Path 2011\app.config'
11:23:16 752 12880 The 'shadow copy' is enabled.
11:23:16 752 12880 Creating a new application domain.
11:23:16 752 12880 Success.
11:23:17 752 12880 Unwrapping the managed class.
11:23:17 752 12880 Success.
11:23:17 752 12880 Querying the add-in extensibility.
11:23:17 752 12880 Querying the custom task panes.
11:23:17 752 12880 Querying the ribbon extensibility.
11:23:17 752 12880 Success.
11:23:17 752 12880 Querying the form regions.
11:23:17 752 12880 Success.
11:23:17 752 12880 Getting the dispid of the 'Dispose' method.
11:23:17 752 12880 Success.
11:23:17 752 12880 The managed add-in class has been created successfully.

Startup directory: C:\Program Files\OPDEC Tools\Network Trace 2011\
Loader version: 6.0.3043
------------------
11:23:17 1436 12880 Start.
11:23:17 1436 12880 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{2158CED9-6A56-439D-B00C-19B2C7B753EC}'
11:23:17 1436 12880 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{2158CED9-6A56-439D-B00C-19B2C7B753EC}' is closed.
11:23:17 1436 12880 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Creating a new instance of the add-in loader.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Loading the configuration from the system registry.
11:23:17 1436 12880 Getting the latest CLR version.
11:23:17 1436 12880 The latest CLR version is 'v2.0.50727'.
11:23:17 1436 12880 The configuration has been loaded successfully.
11:23:17 1436 12880 Runtime version: v2.0.50727.
11:23:17 1436 12880 Assembly name: OPDEC Network Trace 2011, PublicKeyToken=91BCB58B5FC151B5.
11:23:17 1436 12880 Class name: NetworkTrace2011.AddinModule.
11:23:17 1436 12880 Attempting to create a new instance of the managed add-in class: CLR - v2.0.50727
11:23:17 1436 12880 Loading CLR: v2.0.50727.
11:23:17 1436 12880 Calling GetCLRMetaHost method.
11:23:17 1436 12880 Failed.
11:23:17 1436 12880 The loader will try to use the old Framework API.
11:23:17 1436 12880 The CLR v2.0.50727 has been initialized successfully.
11:23:17 1436 12880 Creating a new domain setup.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Getting the add-in directory.
11:23:17 1436 12880 Success. The directory is 'C:\Program Files\OPDEC Tools\Network Trace 2011\'
11:23:17 1436 12880 The configuration file is 'C:\Program Files\OPDEC Tools\Network Trace 2011\app.config'
11:23:17 1436 12880 The 'shadow copy' is enabled.
11:23:17 1436 12880 Creating a new application domain.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Unwrapping the managed class.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Querying the add-in extensibility.
11:23:17 1436 12880 Querying the custom task panes.
11:23:17 1436 12880 Querying the ribbon extensibility.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Querying the form regions.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 Getting the dispid of the 'Dispose' method.
11:23:17 1436 12880 Success.
11:23:17 1436 12880 The managed add-in class has been created successfully.

Startup directory: C:\Program Files\OPDEC Tools\Task Review 2011\
Loader version: 6.2.3051.0
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Process Owner: Administrator
Command Line: "C:\Program Files\Microsoft Office\Office12\WINPROJ.EXE"
Run 'As Administrator': Yes
Process Elevated: No
Integrity Level: Untrusted
UAC (User Account Control): Off
------------------------------------------------------------------------
11:23:20 2264 12880 Start.
11:23:20 2264 12880 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{F85C874D-F014-454F-AAFA-C9A74E6B0B77}'
11:23:20 2264 12880 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{F85C874D-F014-454F-AAFA-C9A74E6B0B77}' is closed.
11:23:20 2264 12880 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
11:23:20 2264 12880 Success.
11:23:20 2264 12880 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
11:23:20 2264 12880 Success.
11:23:20 2264 12880 Creating a new instance of the add-in loader.
11:23:20 2264 12880 Success.
11:23:20 2264 12880 Loading the configuration from the system registry.
11:23:20 2264 12880 Getting the latest CLR version.
11:23:20 2264 12880 The latest CLR version is 'v2.0.50727'.
11:23:20 2264 12880 The configuration has been loaded successfully.
11:23:20 2264 12880 Runtime version: v2.0.50727.
11:23:20 2264 12880 Assembly name: Task Review 2011, PublicKeyToken=24DAEFF11AFC6CC7.
11:23:20 2264 12880 Class name: TaskReview2011.AddinModule.
11:23:20 2264 12880 Attempting to create a new instance of the managed add-in class: CLR - v2.0.50727
11:23:20 2264 12880 Loading CLR: v2.0.50727.
11:23:20 2264 12880 Calling CLRCreateInstance method.
11:23:20 2264 12880 Failed.
11:23:20 2264 12880 The loader will try to use the old Framework API.
11:23:20 2264 12880 The CLR v2.0.50727 has been initialized successfully.
11:23:20 2264 12880 Creating a new domain setup.
11:23:20 2264 12880 Success.
11:23:20 2264 12880 Getting the add-in directory.
11:23:20 2264 12880 Success. The directory is 'C:\Program Files\OPDEC Tools\Task Review 2011\'
11:23:20 2264 12880 The configuration file is 'C:\Program Files\OPDEC Tools\Task Review 2011\app.config'
11:23:20 2264 12880 The 'shadow copy' is enabled.
11:23:20 2264 12880 Creating a new application domain.
11:23:20 2264 12880 Error code: 0x8013150c
Posted 28 Oct, 2010 14:05:37 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Cocoder,

Thank you for providing me with log files. I have noticed three logs in the adxloader.log file. Am I right? Do you have another two add-ins installed for the host except the problematic one?

Anyway, could you please send a sample add-in project which can reproduce the issue to the support e-mail address (see readme.txt for details)? I will test it on my PC.
.NET, Extended MAPI, Windows Phone & RT
Posted 29 Oct, 2010 06:53:22 Top
cocoder




Posts: 34
Joined: 2010-07-07
Yes, three add-ins. All have the same structure but only one does not work (and only does not work on some machines). I will upload the add-in for you.
Posted 29 Oct, 2010 07:33:10 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Cocoder,

Please note that you didn't replace the adxloader.dll with a new one in your other add-ins. The log states:

Loader version: 6.0.3043
.NET, Extended MAPI, Windows Phone & RT
Posted 29 Oct, 2010 07:38:17 Top
cocoder




Posts: 34
Joined: 2010-07-07
no...they were working. I didn't want to change anything.
Posted 29 Oct, 2010 10:21:03 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Сocoder,

Okay. Сould you please send a sample add-in project which can reproduce the issue to the support e-mail address?
.NET, Extended MAPI, Windows Phone & RT
Posted 29 Oct, 2010 10:43:56 Top
cocoder




Posts: 34
Joined: 2010-07-07
I have sent the file
Posted 29 Oct, 2010 11:29:02 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hi Cocoder,

When I open and try to build your sample add-in project I get the following errors:

Warning 1 The referenced component 'TaskReview2011' could not be found.
Warning 2 Cannot load type library for reference "TaskReview2011". Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)) Task Review 2011
Error 3 Type 'TaskReview2011.TaskReview' is not defined. C:\Users\Eugene\Desktop\Task Review 2011\Task Review 2011\AddinModule.vb 106 37 Task Review 2011
.NET, Extended MAPI, Windows Phone & RT
Posted 29 Oct, 2010 12:14:16 Top