Unable to write text in task pane textboxes after installing Windows 10 Update 1903

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Unable to write text in task pane textboxes after installing Windows 10 Update 1903
 
Andrei Smolin


Add-in Express team


Posts: 16588
Joined: 2006-05-11
Hello Fabian,

mio writes:
Are there drawbacks for using this registry key?


That subkey can be specified in an Outlook add-in key as well. There are drawbacks. If that key is set, you let the host application handle the keyboard. Depending on the host application's implementation, this may cause some keys or key combinations to stop working. This is often the case with Excel.

We look in this.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 13 Jun, 2019 09:33:48 Top
mio




Posts: 81
Joined: 2009-03-05
Hi,

since we have a large number of customers using addins with task panes which will stop working after the update,
could you please expedite the analysis. If you determine that the issue originates from Microsoft, could you please escalate it to them, because we will be unable to update all our customers at once.
Greetings

Fabian
Posted 13 Jun, 2019 10:27:05 Top
Andrei Smolin


Add-in Express team


Posts: 16588
Joined: 2006-05-11
Hello Fabian,

We do our best to find a solution as soon as possible.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 14 Jun, 2019 08:57:26 Top
Laughing John




Posts: 39
Joined: 2009-05-19
Please ignore this post - I thought we had the same issue in Folder forms but the latest version of add-in express appears to fix it.
Posted 17 Jun, 2019 05:34:20 Top
Andrei Smolin


Add-in Express team


Posts: 16588
Joined: 2006-05-11
Thank you, John!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 Jun, 2019 07:23:16 Top
Andrei Smolin


Add-in Express team


Posts: 16588
Joined: 2006-05-11
Hello Fabian,

In a couple of minutes I'll send you an assembly that is supposed to fix this issue. Please let me know if it works for you.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 Jun, 2019 09:03:51 Top
Thomas Vier




Posts: 16
Joined: 2012-12-17
Hello Andrei,

we have the same problem. Can you send me an assembly to fix the problem?

Best regards
Thomas Vier
Regards

Thomas Vier
Senior DevOps Engineer
Posted 17 Jun, 2019 09:18:28 Top
Andrei Smolin


Add-in Express team


Posts: 16588
Joined: 2006-05-11
Hello Thomas,

Of course.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 Jun, 2019 09:24:15 Top
mio




Posts: 81
Joined: 2009-03-05
Hi Andrei,

we have gotten your email with the fixes. Could you provide us with additional information about the changes in windows which resulted in this issue.
Since we have a large number of customers (1.000.000+) we are unable to provide all of them with the registry key or the updated assembly.
So we are thinking of contacting Microsoft about this issue and would like to know as much as possible.
If it is possible would you also be able to contact Microsoft about this issue.

Thanks.
Greetings

Fabian
Posted 17 Jun, 2019 10:01:55 Top
Tibor Vzhny




Posts: 4
Joined: 2017-03-13
Hi Andrei,

We also suffer from this issue unfortunatelly.
We are pretty close for our next release, and we should decide if we add the workaround or wait a little for the fixed Add-in-Express.

Would you please let me know if you plan a hotfix for this issue or it will be in your next planned release?

Thanks.
Tibor
Posted 18 Jun, 2019 05:15:34 Top