Exception in download installer

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Exception in download installer
Imrove error message 
Dirk




Posts: 73
Joined: 2017-10-05
Hello Andrei,

yes indeed we have only the latest version in our version_info.xml. We know that.

Can you please answer this questions from above.

Can you support us with an example to customize the following:
1) custom error message if version_info.xml does not contain the expected version.
2) custom error message if the server we are downloading from is not available.

We need a solution for that, because the error message are really frustration our customers.

Suggested error message:
1) The downloader you are using cannot be used any more, because the version is not available any more. Go to the download page and install the latest version.
2) The download page is currently not available. Please again try later.


Best regards
Dirk
Posted 27 Mar, 2019 03:13:06 Top
Sergey Grischenko


Add-in Express team


Posts: 7230
Joined: 2004-07-05
Hi Dirk,

1. Currently, ClickTwice doesn't support such a scenario. If the version_info file doesn't contain the add-in version corresponding to the downloader, it means that version_info.xml is corrupted. In this case, the downloader executable displays the error message. However, I added your feature request to our tracking system (Case #14813), and we will try to implement your suggestion as soon as possible. Please check out the History page for new releases.

2. This error message is not customizable either. We will add a possibility to change the text of the error message in the next build.

While we work on new features, please use the 'Error message text' field of the Publish wizard (Publish->Preferences-Deployment->Downloader) to display a common message for any errors.

Sorry for the inconvenience and please allow us some time to improve ClickTwice.
Posted 27 Mar, 2019 05:47:20 Top
Developer




Posts: 14
Joined: 2019-01-28
Hi Sergey,

I'm a colleague of Dirk and would like to ask one more question.

Sergey Grischenko writes:
While we work on new features, please use the 'Error message text' field of the Publish wizard (Publish->Preferences-Deployment->Downloader) to display a common message for any errors.


Since we use adxpublisher per command line to create our setups, is there any way to use this settings in this case as well or are they only available in the wizard? They are savend in the .publish/.msipublish files, can we use them somehow while running adxpublisher?

Regards,
Andreas
Posted 29 Mar, 2019 02:33:05 Top
Sergey Grischenko


Add-in Express team


Posts: 7230
Joined: 2004-07-05
Hello guys.

Please use the 'downloaderErrorMessage' and 'downloaderErrorUrl' attributes of adxpublisher.exe.config to display a common message for any errors.
Posted 29 Mar, 2019 04:10:47 Top
Andrei Smolin


Add-in Express team


Posts: 16670
Joined: 2006-05-11
Hello Dirk,

Please find 9.3 published at https://www.add-in-express.com/downloads/adxnet.php.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 May, 2019 05:52:43 Top