IE freezes on certain domains when the Add-On is enabled

Add-in Express™ Support Service
That's what is more important than anything else

Only registered users are allowed to subscribe.
IE freezes on certain domains when the Add-On is enabled
IE freezes when the Add-In Express add-on is enabled and all internet sites are accessed 
Subscribe
Andrei Smolin


Add-in Express team


Posts: 16176
Joined: 2006-05-11
Hello Paul,

We suppose that Add-in Express can't recognize that Enhanced Protected Mode is turned on. We look at this.

Could you please send us screenshots showing *all* settings on the Advanced tab of the Internet Options dialog?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 May, 2019 02:10:47 Top
Paul Grzybala




Posts: 10
Joined: 2018-09-05
Hello Andrei,

all screenshots sent to your support email

Thank you,
Paul
Posted 17 May, 2019 05:10:23 Top
Andrei Smolin


Add-in Express team


Posts: 16176
Joined: 2006-05-11
Thanks. I've received them.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 May, 2019 06:50:41 Top
Paul Grzybala




Posts: 10
Joined: 2018-09-05
Hi Andrei,

We can confirm that the new ADX Release, version 10.0.6240, has resolved the IE freezing issue on our customer's environment! It's working fine now, and no client has frozen with it yet.

Happy days! Thank you SO much for your helpful and responsive approach! :)

Cheers,
Paul
Posted 20 Jun, 2019 08:23:20 Top
Andrei Smolin


Add-in Express team


Posts: 16176
Joined: 2006-05-11
You are welcome!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Jun, 2019 09:09:46 Top