License not eligible for version 8

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License not eligible for version 8
 
Mirko




Posts: 3
Joined: 2014-03-17
Hi Svetlana,

I have the same "Problem" license ordered at 9. october 2015.

mirko
Posted 09 Nov, 2015 06:20:28 Top
Svetlana Cheusheva


Add-in Express team


Posts: 224
Joined: 2005-02-02
Hi Markus,

We have added updated your user account too. Usually, we send out new keys by email because a user account may be registered to an email address other than specified in the order. But it seems that not everyone has received their new keys yet, and we do apologize for the inconvenience.
Posted 09 Nov, 2015 06:45:31 Top
Svetlana Cheusheva


Add-in Express team


Posts: 224
Joined: 2005-02-02
Hi Mirko,

Your new key has been added to your profile as well.
Posted 09 Nov, 2015 06:46:11 Top
Gudmund Madsen




Posts: 1
Joined: 2015-11-25
Hi Svetlana,

Please mail my license key for Version 8 too. My Version 7 Subscription was ordered 23. february 2015.

Gudmund
Posted 25 Nov, 2015 15:37:16 Top
Svetlana Cheusheva


Add-in Express team


Posts: 224
Joined: 2005-02-02
Hi Gudmund,

I have emailed you the key for version 8 (beginning with AXV8P_...) and also had it added to your profile. Don’t hesitate to contact me again if I can help any further.
Posted 26 Nov, 2015 08:26:17 Top