Outlook regions scaling issue

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Outlook regions scaling issue
scaling issue 
Yevhenii




Posts: 9
Joined: 2018-06-06
Hello.
We have region in the bottom part of the navigation pane, in case user has more than 100% scaling and user minimize navigation pane, our panel does not disappear. With 100% scaling it works as expected (Panel disappear). How we can fix this issue (we expect that panal will disappear independently to selected scaling)?
User added an image
Posted 13 Aug, 2018 03:31:46 Top
Andrei Smolin


Add-in Express team


Posts: 16197
Joined: 2006-05-11
Hello Yevhenii,

Is the issue reproducible with the latest Add-in Express build?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 13 Aug, 2018 05:35:23 Top
Yevhenii




Posts: 9
Joined: 2018-06-06
It is reproducible with 3.4.2440 version of "Add-in Express Regions for Microsoft Outlook and VSTO", as I can see this is last official version.
Posted 13 Aug, 2018 07:10:27 Top
Andrei Smolin


Add-in Express team


Posts: 16197
Joined: 2006-05-11
Ah, I see. Please select the "Optimize for compatibility" option button on the General tab of the dialog window which you open via File | Options and let me know whether the issue goes away or not. If it does, then what you see is a reaction to the recent feature introduced in Office 2016: support of multiple monitors with different DPI settings. This feature isn't supported in the current Add-in Express Regions version.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 13 Aug, 2018 10:43:52 Top
Yevhenii




Posts: 9
Joined: 2018-06-06
Sorry but I don't have this option on the Settings dialog.
Image
Posted 14 Aug, 2018 01:06:25 Top
Andrei Smolin


Add-in Express team


Posts: 16197
Joined: 2006-05-11
Hello Yevhenii,

Alas, we will be able to look in this issue on Monday-Tuesday. I'll send you a note when I have more information.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 16 Aug, 2018 01:04:21 Top
Andriy




Posts: 29
Joined: 2018-03-13
Hello we have the same issue. Do you have some updates about that?
Posted 11 Sep, 2018 09:10:21 Top
Andrei Smolin


Add-in Express team


Posts: 16197
Joined: 2006-05-11
Hello Andriy,

In a moment, will send you an email with a download link for the assembly that fixes this issue.

Please let me know if the assembly works for you. Also, please let me know if it also fixes the issue described in your other topic.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Sep, 2018 09:50:45 Top
Andriy




Posts: 29
Joined: 2018-03-13
This assembly works for me (for issue described in this topic). Is this assembly tested enough (could we use this assembly for commercial product)? If not, when can we get official release with this fix?
Posted 12 Sep, 2018 02:42:14 Top
Andrei Smolin


Add-in Express team


Posts: 16197
Joined: 2006-05-11
Hello Andriy,

We regard this assembly as stable.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Sep, 2018 05:28:31 Top