Disable Add-In in IE 11

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Disable Add-In in IE 11
How to complately disable an add-in for IE 11 
PAYBACK GmbH




Posts: 5
Joined: 2017-06-13
Hi,

we have developed an extension for Internet Explorer 11 but when disabling it in Add-On Manager the extension is still active and running.

Is this a known issue?


Thanks
Ingo
Posted 13 Jun, 2017 09:27:56 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Ingo,

Try to uninstall your add-on, then start IE, turn all the remaining add-ons, close IE, install your add-on, and check if the issue persists.

Sincerely, everything I know denies the possibility to achieve this sort of behavior.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 14 Jun, 2017 05:35:27 Top
Ingo




Posts: 5
Joined: 2017-06-13
Hi Andrei,

do I understand correctly that the situation I explained in my initial post cannot be caused by our add-on code or by the code of add-in express?

Thanks
Ingo
Posted 14 Jun, 2017 07:59:49 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Ingo,

PAYBACK GmbH writes:
we have developed an extension for Internet Explorer 11 but when disabling it in Add-On Manager the extension is still active and running.


I confirm that you cannot achieve this programmatically.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 14 Jun, 2017 09:11:45 Top
Ingo




Posts: 5
Joined: 2017-06-13
Hi Andrei,

I've tried your suggestion but I still see activities of our add-on.
The only difference between the state active and inactive is that the add-on icon is not visible in the toolbar when the add-on is deactivated.

I've tested it on Windows 7 and Windows 10 using IE11.

Can you suggest a workaround or would it be possible to fix this in the add-in express code?


Regards
Ingo
Posted 14 Jun, 2017 10:04:03 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Ingo,

Does your project consists of a BHO and toolbar (IE bar)? If so, could it be that you turn off one of the extensions only and the other one still works? Try to turn off all other IE extensions.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 16 Jun, 2017 04:38:30 Top
Ingo




Posts: 5
Joined: 2017-06-13
Hi Andrei,

you are right, there are two items for our extension in the add-on manager of Internet Explorer, one of them is the BHO.
Unfortunately it is not possible to manage this item, i.e. you cannot disable/enable this item.

Any hints?

Thanks
Ingo
Posted 20 Jun, 2017 04:11:05 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Ingo,

In my experience whenever I turn an extension off, IE suggests closing the other extensions associated with this one.

Could you please capture a video demonstrating the issue and send it to us? You can use Jing; it's free. You can find the support email address in {Add-in Express installation folder}\readme.txt. Please make sure your email contains a link to this topic.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Jun, 2017 04:44:40 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Ingo,

Thank you for the video.

Whatever I do, I can't reproduce the issue. Could you please create a sample IE add-on project, add a toolbar to it, and reproduce the issue? If the issue is reproducible, please send me this project.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Jun, 2017 08:29:23 Top
Ingo




Posts: 5
Joined: 2017-06-13
Hi Andrei,

can the BHO find out if the toolbar part of the extension is disabled by the user?

Thanks
Ingo
Posted 21 Jun, 2017 03:58:43 Top