Click Twice downloader won't load on XP with error!

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Click Twice downloader won't load on XP with error!
Click Twice downloader displays error messagebox but no way to know what the error cause is! 
Joyce Cooper




Posts: 4
Joined: 2011-06-09
The downloader on a Click Twice installer put out an error message box
that reads "Parameter is not valid." How can I find out what parameter that is and how to fix it. It works fine on Win7 but not on XP SP3 :o
User added an image
Posted 21 Jul, 2011 14:04:43 Top
Eugene Astafiev


Guest


Hi Joyce,

Are you able to reproduce the issue with a newly created add-in project?

BTW What version and build number of Add-in Express do you use?
Posted 22 Jul, 2011 04:25:43 Top
Eugene Astafiev


Guest


Joyce,

It looks like you have used true color icons in the installer. Am I right? If so, please try using 256 colors icons instead.
Posted 22 Jul, 2011 05:20:04 Top
Joyce Cooper




Posts: 4
Joined: 2011-06-09
You are correct that was the problem for XP can't handle the same color space.
Thanks ;) :)
Posted 26 Jul, 2011 12:53:42 Top