uninstall add-in left the add-in in the inactive add-in list

Add-in Express™ Support Service
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uninstall add-in left the add-in in the inactive add-in list
 
Mimi Yang




Posts: 120
Joined: 2010-02-01
build:
adxnet-v603-b3052-vs-pre

Happens with
Win 7 64bits with Outlook 2010 32 bits.

After uninstall the Add-in, the files have been deleted. But the registry entry left in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Add-In-Name

and can see the add-in in the inactive add-in list

Works fine with some other versions (Win 7 32 bits + Outlook 2007 or 2010)
Posted 19 Jan, 2011 18:53:08 Top
Eugene Astafiev


Guest


Hi Mimi,

May I see the adxregistrator.log and adxloader.log files from the problematic PC? Did you deploy the add-in for all users? Anyway, I will check this out in one of my virtual PCs.
Posted 20 Jan, 2011 04:28:50 Top