Unregistered License key issue

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Unregistered License key issue
 
Aaron Cephers




Posts: 2
Joined: 2010-07-12
We have an issue where a developer of ours had a registered installation of Add-in Express 2009 for Microsoft Office and .NET. Where they received a new computer and the addin wasn't unregistered before the hard drive was wiped clean.

We were wondering if there was a way to release that slot (or all of them), in order for us to register the code on the new computer.
Posted 12 Jul, 2010 13:14:16 Top
Svetlana Cheusheva


Add-in Express team


Posts: 239
Joined: 2005-02-02
Hi Aaron,

Done. We've reset the activation counter for your license, now you can install and register Add-in Express on your new machine. I sent you an e-mail with more information.
Posted 13 Jul, 2010 05:21:23 Top