Add-Ons are not starting on Client's System

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Add-Ons are not starting on Client's System
 
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
:( Hi guys, We have created an AddIn for IE which was perfectly working on Client's Machine but now it is not working after some Upd ate in Windows and IE....
I am sending the adxloader.log file ..
can you please tell what is the issue:

Add-in Express Loader Log File: 06/30/2010 17:12:09

Startup directory: C:\Documents and Se ttings\Administrator\Desktop\InFocus Toolbar\InFocus Toolbar\InFocusToolbar_IE8\bin\Release\
Loader version: 5.1.2022
IE Protected Mode: Off
------------------
17:12:09 752 1908 Start.
17:12:09 752 1908 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{07229FE1-21D1-46F7-A8AB-8B226D90D1DA}'
17:12:09 752 1908 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{07229FE1-21D1-46F7-A8AB-8B226D90D1DA}' is closed.
17:12:09 752 1908 Converting the '{A3A5C6A6-288F-4eee-8634-2BA9D5A28002}' CLSID from string.
17:12:09 752 1908 Success.
17:12:09 752 1908 Attempting to get the class object by the '{A3A5C6A6-288F-4eee-8634-2BA9D5A28002}' CLSID.
17:12:09 752 1908 Success.
17:12:09 752 1908 Creating a new instance of the add-on loader.
17:12:09 752 1908 Success.
17:12:09 752 1908 Loading the configuration from the system registry.
17:12:09 752 1908 Getting the latest CLR version.
17:12:09 752 1908 The latest CLR version is 'v2.0.50727'.
17:12:09 752 1908 The configuration has been loaded successfully.
17:12:09 752 1908 Runtime version: v2.0.50727.
17:12:09 752 1908 Assembly name: InFocusToolbar_IE8, PublicKeyToken=3F90CA4DEA76C423.
17:12:09 752 1908 Class name: InFocusToolbar_IE8.IEModule.
17:12:09 752 1908 Attempting to create a new instance of the managed add-on class: CLR - v2.0.50727
17:12:09 752 1908 Loading CLR: v2.0.50727.
17:12:09 752 1908 Calling GetCLRMetaHost method.
17:12:09 752 1908 Not implemented



:o Kindly help out

Hi guys, can you please also tell what are the changes that the client can make to get the Add-in working or what are the things that need to be reverted back.
Posted 30 Jun, 2010 07:05:31 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Hi Pratibha,

Please replace adxloader.dll in your project with the following one: http://www.add-in-express.com/files/projects_pub/beta2fix/adxloader.zip.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Jun, 2010 07:28:37 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Hi Andrei,

That we can do in our project but what about the toolbar or add-in that is running on client's system as the toolbar is running fine on my system but it is not running on the Client's system
Posted 30 Jun, 2010 07:39:41 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Hi Andrei,

I installed the toolbar on one of my systems where it was giving the same behavior as the client's toolbar and there when I run my visual studio solution for the toolbar it gives the following error:

an unhandled win32 exception occurred in regcap.exe
Posted 30 Jun, 2010 07:44:40 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Hi Pratibha,

regcap.exe? I'm afraid this does not relate to Add-in Express.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Jun, 2010 07:55:26 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
regcap.exe is the Microsoft ® Visual Studio registry capture utility and I think it has been modified with some Windows Update. Actually I was not getting this error previously in here but now I am getting this error after some Windows update.

an unhandled win32 exception occurred in regcap.exe

and when I try to debug using Visula Studio Debugger
Unhandled exception at 0x7c8024e0 in regcap.exe: 0xC00000FD: Stack overflow.

Can you please see to it ..:(
Posted 30 Jun, 2010 08:00:42 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Hi Pratibha,

I'm sorry, it looks like the problem lies outside of the scope of Add-in Express support services.

We've never got such reports and I just don't see how I can help you. Did you try googling?

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Jun, 2010 08:12:07 Top
Pratibha Pandey




Posts: 33
Joined: 2010-06-30
Ya..
And when I googled it redirected me straight to you...
Posted 30 Jun, 2010 08:32:57 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Looks like Google places new info on top.

Regards from Belarus (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Jun, 2010 08:40:36 Top