Unable to "Enable" Outlook 2007 addin in Trust Center

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Unable to "Enable" Outlook 2007 addin in Trust Center
Addin works on one machine but has become disabled on another and I cannot enable it 
Roger Middlebrook


Guest


ADX 4.1.4 VCL
Windows XP SP3
Outlook 2007 (SP unknown at present)
BDS 2006

My Outlook add-in has become disabled on this machine and I cannot enable it. Is there a way I can find out why the add-in remains unloaded before I resort to remote debug or something nasty like that?

Thanks
Posted 01 Mar, 2010 06:16:13 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Hi Roger,

If LoadBehavior in {HKLM or HKCU}\Software\Microsoft\Office\Outlook\Addins\{your add-in} is set to 2 after you set it to 3 and run Outlook, then this is often an indication of an unhandled exception at add-in startup. Say, you don't have some DLLs or other files required for your add-in to run on that PC.


Andrei Smolin
Add-in Express Team Leader
Posted 01 Mar, 2010 06:26:24 Top
Roger Middlebrook


Guest


Firstly, my apologies to all for posting this in the wrong forum. That's what comes of doing a search, reviewing the results and then posting a new topic without looking to see which forum I was in.

LoadBehavior is indeed set to 2 now.

There are other DLLs required for that PC, one of which is secman.dll and the other is Redemption. My addin was working until 30th January. I will check to make sure that all required DLLs are present and registered. Is there anything else I should check to do with the additional DLLs?
Posted 01 Mar, 2010 09:35:01 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Roger,

Also, check if your add-in is listed in Disabled Items. If it is, re-enable it right in this list. See Tools | Trust Center | Add-ins | Manage: Disabled Items | Go.


Andrei Smolin
Add-in Express Team Leader
Posted 01 Mar, 2010 13:02:42 Top