Fred Balkenende
Posts: 29
Joined: 2007-07-05
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Hello
My add-in adds a menu to Word and Powerpoint. One of my customers only can see my menu-item in Word. But when logging in as Administrator the menu also is shown in Powerpoint.
What can be the problem?
Best regards
Fred Balkenende |
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Sergey Grischenko
Add-in Express team
Posts: 7233
Joined: 2004-07-05
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Hi Fred.
This is normal. All command bars/controls are always shown for the first time. But you can remove them via the Customize dialog. Next time they will not visible until the add-in is re-installed or re-enabled via the COM Add-ins dialog.
P.S. We always do our best to answer your forum requests as soon as possible. However, we apply the rule "first in first out" with Premium Support Service subscribers taking priority. Please understand it may take us some time to do research on the issue. Please be assured we will let you know as soon as the best possible solution is found |
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