Word Addin button only loads first time

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Word Addin button only loads first time
 
Dustin Burke




Posts: 4
Joined: 2006-12-07
I developed a Word addin that creates a new toolbar with a single button. I show a form when the button is clicked. The problem I'm having is that the toolbar and button work perfectly the first time I open Word, but if I close and re-open Word then the toolbar is shown but the button is missing. Any ideas what could be causing this? It happens on my development machine and also on other machines that I deploy this to. If I "register" the addin twice in a row (without unregistering) from Visual Studio then the button seems to stay across Word sessions.

Any help would be greatly appreciated.
- Dustin
Posted 07 Dec, 2006 12:59:36 Top
Sergey Grischenko


Add-in Express team


Posts: 7187
Joined: 2004-07-05
Hi Dustin.

Do you have any Adobe toolbars installed in Word?

P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 08 Dec, 2006 12:19:14 Top
Dustin Burke




Posts: 4
Joined: 2006-12-07
Hi Sergey,

Yes, Adobe Acrobat 8.0 Trial. I have since uninstalled it. What is the nature of the conflict here? Is there a workaround since we will be deploying this to numerous customers who may or may not have other addins installed.

Thanks, Dustin
Posted 11 Dec, 2006 09:31:33 Top
Dustin Burke




Posts: 4
Joined: 2006-12-07
I found the related post from Jeroen addressing the known bug.

I came across some sites that address workarounds for this bug 906899.

http://www.wfu.edu/~yipcw/atg/pdf/acrobat7word2003.html
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

Googling "906899 adobe" has some good stuff too.

- Dustin
Posted 11 Dec, 2006 10:01:02 Top
Sergey Grischenko


Add-in Express team


Posts: 7187
Joined: 2004-07-05
Dustin, thank you very much for the articles.
Posted 11 Dec, 2006 18:26:38 Top