Duplicate region in outlook when navigating to "File" in new mail

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Duplicate region in outlook when navigating to "File" in new mail
 
Reggie




Posts: 7
Joined: 2022-03-22
Hello,

I have a problem when i compose a new mail and navigate to the "File" tab in Outlook.
Whenever I navigate to File and come back to the mail item, another region topbar is added on top of my already existing region topbar. Each time I navigate to File and come back, another region is added. The newly added regions however are not functional and only seems to be visually there.

Please help me to fix this issue.

Kind regards,

Reggie
Posted 03 Aug, 2022 04:06:14 Top
Andrei Smolin


Add-in Express team


Posts: 18338
Joined: 2006-05-11
Hello Reggie,

It looks like you deploy an old build of AddinExpress.OL.2005.dll. Make sure that this file is taken from the Add-in Express installation folder.

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader
Posted 03 Aug, 2022 04:19:45 Top
Reggie




Posts: 7
Joined: 2022-03-22
Hello Andrei,

Im using the AddinExpress.Outlook.Regions.dll straight from the installation folder.
The weird thing is, whenever I click on another add in, the extra added Regions will be removed and shown correctly.
I hope you can solve my issue.

Kind regards,

Reggie
Posted 03 Aug, 2022 05:29:11 Top
Andrei Smolin


Add-in Express team


Posts: 18338
Joined: 2006-05-11
Hello Reggie,

What build of AddinExpress.Outlook.Regions.dll are you using?

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader
Posted 03 Aug, 2022 05:31:15 Top
Reggie




Posts: 7
Joined: 2022-03-22
I use the File version 5.0.2700.0
Posted 03 Aug, 2022 05:40:27 Top
Andrei Smolin


Add-in Express team


Posts: 18338
Joined: 2006-05-11
Thank you.

We try to reproduce the issue. Once I have anything new, I'll post it here.

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader
Posted 03 Aug, 2022 06:34:26 Top
Andrei Smolin


Add-in Express team


Posts: 18338
Joined: 2006-05-11
Hello Reggie,

I've sent you an email with a download link for a sample project and instructions.

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader
Posted 03 Aug, 2022 07:48:54 Top