Jesse Peplinski
Posts: 6
Joined: 2011-07-06
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We are trying to troubleshoot deployment issues with one of two Excel add-ins. (One loads on deployed machines, the other doesn't.) Both add-ins have recently been recompiled with version 10 of Add-In Express. We have noticed a difference in the adxloader.dll.manifest files.
The working add-in's manifest file has tags for <AddinName>, <SupportedApps>, <DisplayAlerts>, <Description>, and <LoadBehavior>. The failing add-in's file does not. Could this be a cause of the failure? If so, is there a way to troubleshoot why the tags are not being created? |
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Andrei Smolin
Add-in Express team
Posts: 18821
Joined: 2006-05-11
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Hello Jesse,
I suppose the first add-in was deployed via ClickTwice.
Check the corresponding adxloader.log files: does the second one contain any error or warning?
Also, what you have in these manifests in the privileges attribute? If the value is "admin", the corresponding adxregistrator.log must indicate that the installer was run elevated. If the value is "user" the corresponding adxloader.log should show that the add-in's host application is started non-elevated.
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Jesse Peplinski
Posts: 6
Joined: 2011-07-06
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Andrei, thank you for the prompt response. You are right that the missing tags in our adxloader.dll.manifest file were not the problem. It ended up being a machine-specific issue. Both add-ins are now working properly, regardless of whether the manifest tags are present.
Regards,
Jesse |
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