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Daniel Lutz
Guest
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Hello support,
i create a simple powerpoint addin to demonstrate this behavior.
Presteps
- Extract archive
- register addin
Steps:
1. Start PowerPoint
2. Opens "Options" dialog without opening a presentation
3. Close "Options" dialog
4. Select addin ribbon tab >> exception occurs
Step 2 and 3 are only necessary to get the ribbon ui withput opening a document. You can also open a document and close it and then select the addin ribbon.
The archive can download https://we.tl/t-WbKXxHp80s (I use Wetransfer a european file hosting service)
Best regards
Daniel |
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Posted 24 Feb, 2022 02:39:58
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Andrei Smolin
Add-in Express team
Posts: 18818
Joined: 2006-05-11
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Hello Daniel,
I cannot reproduce the issue.
Please provide a video and exception details. Also, what Excel build are you using?
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Posted 24 Feb, 2022 10:25:13
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Daniel Lutz
Guest
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Hello Andrei,
the problem occurs in PowerPoint not Excel. Under the following https://we.tl/t-zsMyWNuCJZ you will find a screencast (hostet bei european filehosting service WeTransfer) to see the problem.
- Windows 10 x64 (latest update)
- VS 2019 (latest update)
- Office 365 (Microsoft??? PowerPoint??? f?r Microsoft 365 MSO (Version 2201 Build 16.0.14827.20198) 64 Bit)
- no other addin is loading
An interesting point is that the exception is only visible in debug mode over VS. It seems to be that PowerPoint handles exception different (supress message) in comparison with Word and show no error message dialog if an error occurs. So you should register and debug the example addin.
Steps
1. Open and register example
2. Start debugging
3. Open as example the options dialog and close (to avoid opening a new file but it should also work if you open a new document and close it)
4. If no document open, select the example addin ribbon tab >> error
Best regards
Daniel |
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Posted 25 Feb, 2022 01:59:28
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Andrei Smolin
Add-in Express team
Posts: 18818
Joined: 2006-05-11
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Hello Daniel,
I cannot reproduce the issue.
Is your Office 32bit or 64bit?
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Posted 02 Mar, 2022 08:03:17
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Daniel Lutz
Guest
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Hello Andrei,
- Microsoft Office 365 MSO (Version 2202 Build 16.0.14931.20116) 64 Bit
- Add-in Express Versioon 9.5.4661.0
Best regards
Daniel |
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Posted 02 Mar, 2022 09:31:21
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Andrei Smolin
Add-in Express team
Posts: 18818
Joined: 2006-05-11
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Hello Daniel,
Unfortunately, I'll be able to test this on Wednesday only.
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Posted 07 Mar, 2022 06:36:35
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Andrei Smolin
Add-in Express team
Posts: 18818
Joined: 2006-05-11
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Hello Daniel,
This works for us with the last build of Add-in Express for Office and .NET.
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Posted 09 Mar, 2022 07:41:56
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Daniel Lutz
Guest
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Hello Andrei,
sory fr the late response. I could now test it again the current version 10.0.47 but this is the same problem with this issue.
Best regards. Can you send me an debug Version of this *.MSO.dll for better debugging to find the issue.
Best regards
Daniel |
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Posted 16 Mar, 2022 07:32:23
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Andrei Smolin
Add-in Express team
Posts: 18818
Joined: 2006-05-11
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Hello Daniel,
Maybe, you have some other COM add-in enabled?
What PowerPoint build, what bitness and what Office update channel are you using?
Regards from Poland (CET),
Andrei Smolin
Add-in Express Team Leader |
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Posted 17 Mar, 2022 03:17:51
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Daniel Lutz
Guest
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Hello Andrei,
i test it with
Microsoft??? PowerPoint??? f?r Microsoft 365 MSO (Version 2202 Build 16.0.14931.20128) 64 Bit
and all other comaddins were disabled.
Best regards
Daniel |
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Posted 18 Mar, 2022 01:42:52
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Posts 1 - 10 of 22
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