Error when other program automate Excel

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Error when other program automate Excel

TaskPane.AdxXlShow: Object reference not set to an instance of an object.

Pierre Alain Carrier

Posts: 48
Joined: 2011-12-22

Hello,

Some of our customer are getting an error when they are exporting from other software to Excel. I'm including the error log below. It seems to be happening in Add-in Express code base:

System Info:
===========

AdditionalVersionIdentifier:
Start Time: 10/28/2021 5:48:56 PM
Premium: AddinExpress.XL.2005, Version=9.5.4661.0, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Registered message WM_ADX_DESTROY_EMBEDED_WINDOW=50217
Registered message WM_ADX_READING_PANE_HIDE_FROM_SBCLS=50218
Registered message WM_ADX_READING_PANE_SHOW=50219
Registered message WM_ADX_READING_PANE_HIDE=50220
Registered message WM_ADX_READING_PANE_MINIMIZE=50221
Registered message WM_ADX_APPWINDOW_SHOW=50222
Registered message WM_ADX_APPWINDOW_HIDE=50223
Registered message WM_ADX_APPWINDOW_MOVE=50224
Registered message WM_ADX_APPWINDOW_MINIMIZE=50225
Registered message WM_ADXDELPROC=50226
Registered message WM_ADXSETOLDPROC=50227
Registered message WM_ADXSETNEWPROC=50228
Registered message WM_ADXGETCONTAINERFORM=50229
Registered message WM_ADXADDFORM=50230
Registered message WM_ADXDELETEFORM=50231
Registered message WM_ADXSETCONTAINER=50232
Registered message WM_ADXGETAPPWINDOWPOS=50233
Registered message WM_ADXGETREGIONPARAM=50234
Registered message WM_ADXGETREGIONSIZE=50235
Registered message WM_ADXSETREGIONPARAM=50236
Registered message WM_ADXUPDATEFORMPARAM=50237
Registered message WM_ADXSETMAINPOS=50238
Registered message WM_ADXCLOSEAPPWINDOW=50239
Registered message WM_ADXSETLATESTPROC=50240
Registered message WM_ADXEXIST=50241
Registered message WM_ADXEXISTLAYOUT=50242
Registered message WM_ADXEXISTSERVICEFORM=50243
Registered message WM_ADXWMIGETCONTROL=50244
Registered message WM_ADXWMIPOSCHANGE=50245
Registered message WM_ADXWMISETPOS=50246
Registered message WM_ADXCOMMAND=50247
Registered message WM_ADXMANAGERCOMMAND=50248
Registered message WM_ADXMOUSELEAVE=50249
Registered message WM_MSO_BROADCASTCHANGE=49538
Registered message WM_ADXSETACTIVATE=50250
Registered message WM_ADXGETTYPESUBCLASS=50251
Registered message WM_ADXCLOSEBUTTONCLICK=50252
Registered message WM_ADXHIDEALLREGIONFORMS=50253
Registered message WM_ADXGETPICTURE=50254
Registered message WM_ADXSUPPORTMINIMIZE=50255
Registered message WM_ADXCONTAINERSHOWFLOATING=50256
Registered message WM_ADXCONTAINERHIDEFLOATING=50257
Registered message WM_ADXSHOWFLOATING=50258
Registered message WM_ADXHIDEFLOATING=50259
Registered message WM_ADXSETFLOATINGPOS=50260
Registered message WM_ADXGETDRAGLAYOUTPARAMS=50261
Registered message WM_ADXSETDRAGFORM=50262
Registered message WM_ADXSETDRAGITEMS=50263
Registered message WM_ADXGETFORMDEFAULTSIZE=50264
Registered message WM_ADXDRAGOVERMINIMIZED=50265
Registered message WM_ADXREDESIGNSUPPORT=50266
Registered message WM_ADXUPDATECLIPREGION=50267
Registered message WM_ADXCTP_VISIBLECHANGED=50268
Registered message WM_ADXMAYBEWORDVIEWWASCHANGED=50269
Registered message WM_ADXSTARTTRANSACTION=50270
Registered message WM_ADXENDTRANSACTION=50271
Registered message WM_ADXSWAPCONTROLLER=50272
Registered message WM_ADXCONTAINERREFRESH=50273
Registered message WM_ADXGETCAPTION=50274
Registered message WM_ADXGETCAPTION_EX=50275
Registered message WM_ADXHOSTVISIBLE=50276
Registered message WM_ADX_BACKSTAGE_SHOW=50277
Excel version: 16.0
Exceptions:
===========

LayoutPropertiesTaskPane.AdxXlShow: Object reference not set to an instance of an object.
Exception time: 10/28/2021 5:48:58 PM
at AddinExpress.XL.ADXExcelTaskPane.UpdateAppWindowPropertyAfterBeforeFormShowEvent(AppWindowProperty& appWindowProperty)
at AddinExpress.XL.ADXExcelTaskPane.AdxXlShow(AppWindowProperty appWindowProperty, Boolean raiseEvents)

AddinExpress.XL.ADXExcelTaskPanesManager error: Object reference not set to an instance of an object.
Exception time: 10/28/2021 5:48:58 PM

AddinExpress.XL.ADXExcelTaskPanesManager error: Object reference not set to an instance of an object.
Error occured in LayoutPropertiesTaskPane.AdxXlShow . See 'Details' section to get more detailed information about the error.
Detailed technical information follows:
---
Date and Time: 10/28/2021 5:48:58 PM
Machine Name: DESKTOP-TFR80BR
IP Address: fe80::a968:7e8b:9476:777d%3
Current User: DESKTOP-TFR80BR\Mandy

Application Domain: C:\Program Files (x86)\Logicim\XLGL\
Assembly Codebase: file:///C:/Program Files (x86)/Logicim/XLGL/AddinExpress.XL.2005.DLL
Assembly Full Name: AddinExpress.XL.2005, Version=9.5.4661.0, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 9.5.4661.0
Assembly Build Date: 10/22/2021 1:24:26 PM

Exception Source: AddinExpress.XL.2005
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: UpdateAppWindowPropertyAfterBeforeFormShowEvent

---- Stack Trace ----
AddinExpress.XL.ADXExcelTaskPane.UpdateAppWindowPropertyAfterBeforeFormShowEvent(appWindowProperty As AppWindowProperty&)
AddinExpress.XL.2005.DLL: N 0008 (0x8) IL
AddinExpress.XL.ADXExcelTaskPane.AdxXlShow(appWindowProperty As AppWindowProperty, raiseEvents As Boolean)
AddinExpress.XL.2005.DLL: N 0213 (0xD5) IL

Log:
===========

10/28/2021 5:49:01 PM 1 ------{-raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ------{+raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ----ADXExcelTaskPane.AdxXlShow
10/28/2021 5:49:01 PM 1 ----DoShowForm
10/28/2021 5:49:01 PM 1 ------{-raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ------{+raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ----ADXExcelTaskPane.AdxXlShow
10/28/2021 5:49:01 PM 1 ----DoShowForm
10/28/2021 5:49:01 PM 1 ------
10/28/2021 5:49:01 PM 1 ------{-Event ADXForm[Properties].Show
10/28/2021 5:49:01 PM 1 ----------SetNewWindowProc
10/28/2021 5:49:01 PM 1 ----------
10/28/2021 5:49:01 PM 1 ----------{-Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:49:01 PM 1 ----------{+Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:49:01 PM 1 ----------
10/28/2021 5:49:01 PM 1 ----------SetCurrentProcToOldWindowProc
10/28/2021 5:49:01 PM 1 --------ADXForm.AdxInject: Handle = 4F0A8A Text = Properties
10/28/2021 5:49:01 PM 1 ------{+Event ADXForm[Properties].Show
10/28/2021 5:49:01 PM 1 ------
10/28/2021 5:49:01 PM 1 ------{-raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ------{+raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ----ADXExcelTaskPane.AdxXlShow
10/28/2021 5:49:01 PM 1 ----DoShowForm
10/28/2021 5:49:01 PM 1 ------{-raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ------{+raise ADXBeforeTaskPaneShow
10/28/2021 5:49:01 PM 1 ----ADXExcelTaskPane.AdxXlShow
10/28/2021 5:49:01 PM 1 ----DoShowForm
10/28/2021 5:49:01 PM 1 ------
10/28/2021 5:49:01 PM 1 ------{-Event ADXForm[Layouts].Show
10/28/2021 5:49:01 PM 1 ----------SetNewWindowProc
10/28/2021 5:49:01 PM 1 ----------
10/28/2021 5:49:01 PM 1 ----------{-Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:49:01 PM 1 ----------{+Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:49:01 PM 1 ----------
10/28/2021 5:49:01 PM 1 ----------SetCurrentProcToOldWindowProc
10/28/2021 5:49:01 PM 1 --------ADXForm.AdxInject: Handle = 1F0360 Text = Layouts
10/28/2021 5:49:01 PM 1 ------{+Event ADXForm[Layouts].Show
10/28/2021 5:49:01 PM 1 ------
10/28/2021 5:49:01 PM 1 ----ADXExcelTaskPane.AdxXlShow
10/28/2021 5:49:01 PM 1 ----DoShowForm
10/28/2021 5:49:01 PM 1 ----ExcelContextArgs
10/28/2021 5:49:01 PM 1 ----SendMessageFindWindows
10/28/2021 5:48:58 PM 1 ------CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 ----Initialize
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ------SetBoundsCore
10/28/2021 5:48:58 PM 1 ----ADXForm
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----DoShowForm
10/28/2021 5:48:58 PM 1 ------CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 ----Initialize
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ------SetBoundsCore
10/28/2021 5:48:58 PM 1 ----ADXForm
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----DoShowForm
10/28/2021 5:48:58 PM 1 ------CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 ----Initialize
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ------SetBoundsCore
10/28/2021 5:48:58 PM 1 ----ADXForm
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----DoShowForm
10/28/2021 5:48:58 PM 1 ------CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 ----Initialize
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ------SetBoundsCore
10/28/2021 5:48:58 PM 1 ----ADXForm
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----DoShowForm
10/28/2021 5:48:58 PM 1 ------CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 ----Initialize
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ----SetBoundsCore
10/28/2021 5:48:58 PM 1 ------SetBoundsCore
10/28/2021 5:48:58 PM 1 ----ADXForm
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----{+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 ----DoShowForm
10/28/2021 5:48:58 PM 1 ----ExcelContextArgs
10/28/2021 5:48:58 PM 1 ---- |
10/28/2021 5:48:58 PM 1 ---- | AddinExpress.XL.ADXExcelTaskPanesManager error: Object reference not set to an instance of an object.
10/28/2021 5:48:58 PM 1 ---- | Exception time: 10/28/2021 5:48:58 PM
10/28/2021 5:48:58 PM 1 ---- |
10/28/2021 5:48:58 PM 1 ----ADXExceptionManager.DoError
10/28/2021 5:48:58 PM 1 ----RegionState UnLock: ADXError
10/28/2021 5:48:58 PM 1 ----{-raise ADXError
10/28/2021 5:48:58 PM 1 ------RegionState Lock: ADXError
10/28/2021 5:48:58 PM 1 ----{+raise ADXError
10/28/2021 5:48:58 PM 1 ----*!* ProcessError LayoutPropertiesTaskPane.AdxXlShow
10/28/2021 5:48:58 PM 1 ---- |
10/28/2021 5:48:58 PM 1 ---- | LayoutPropertiesTaskPane.AdxXlShow: Object reference not set to an instance of an object.
10/28/2021 5:48:58 PM 1 ---- | Exception time: 10/28/2021 5:48:58 PM
10/28/2021 5:48:58 PM 1 ---- |
10/28/2021 5:48:58 PM 1 --ADXXXlExceptionManager.InternalProcessError
10/28/2021 5:48:58 PM 1 --{-raise ADXBeforeTaskPaneShow
10/28/2021 5:48:58 PM 1 ----ADXExcelTaskPane.Dispose(True)
10/28/2021 5:48:58 PM 1 ------Right
10/28/2021 5:48:58 PM 1 ----ADXExcelTaskPane.AdxXlHide
10/28/2021 5:48:58 PM 1 ----ADXExcelTaskPane.Dispose(True)
10/28/2021 5:48:58 PM 1 ----ADXExcelTaskPane.Dispose(True)
10/28/2021 5:48:58 PM 1 ----------
10/28/2021 5:48:58 PM 1 ----------{-Event SendFormContainer: WM_ADXGETCONTAINERFORM
10/28/2021 5:48:58 PM 1 ----------{+Event SendFormContainer: WM_ADXGETCONTAINERFORM
10/28/2021 5:48:58 PM 1 ----------
10/28/2021 5:48:58 PM 1 ----------
10/28/2021 5:48:58 PM 1 ----------{-Event SendFormContainer: WM_ADXDELETEFORM
10/28/2021 5:48:58 PM 1 ----------{+Event SendFormContainer: WM_ADXDELETEFORM
10/28/2021 5:48:58 PM 1 ----------
10/28/2021 5:48:58 PM 1 --------ADXForm.AdxReject: Handle = B0CFC Text = Layouts
10/28/2021 5:48:58 PM 1 ------ADXForm[Layouts][B0CFC].Hide
10/28/2021 5:48:58 PM 1 ------Left
10/28/2021 5:48:58 PM 1 ----ADXExcelTaskPane.AdxXlHide
10/28/2021 5:48:58 PM 1 --{+raise ADXBeforeTaskPaneShow
10/28/2021 5:48:58 PM 1 ADXExcelTaskPane.AdxXlShow
10/28/2021 5:48:58 PM 1 --CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 Initialize
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 --SetBoundsCore
10/28/2021 5:48:58 PM 1 ADXForm
10/28/2021 5:48:58 PM 1 RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 --RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 DoShowForm
10/28/2021 5:48:58 PM 1 --{-raise ADXBeforeTaskPaneShow
10/28/2021 5:48:58 PM 1 --{+raise ADXBeforeTaskPaneShow
10/28/2021 5:48:58 PM 1 ADXExcelTaskPane.AdxXlShow
10/28/2021 5:48:58 PM 1 --CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 Initialize
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 --SetBoundsCore
10/28/2021 5:48:58 PM 1 ADXForm
10/28/2021 5:48:58 PM 1 RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 --RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 DoShowForm
10/28/2021 5:48:58 PM 1 --
10/28/2021 5:48:58 PM 1 --{-Event ADXForm[Layouts].Show
10/28/2021 5:48:58 PM 1 ------SetNewWindowProc
10/28/2021 5:48:58 PM 1 ------
10/28/2021 5:48:58 PM 1 ------{-Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:48:58 PM 1 ------{+Event SendFormContainer: WM_ADXADDFORM
10/28/2021 5:48:58 PM 1 ------
10/28/2021 5:48:58 PM 1 ------SetCurrentProcToOldWindowProc
10/28/2021 5:48:58 PM 1 ----ADXForm.AdxInject: Handle = B0CFC Text = Layouts
10/28/2021 5:48:58 PM 1 --{+Event ADXForm[Layouts].Show
10/28/2021 5:48:58 PM 1 --
10/28/2021 5:48:58 PM 1 ADXExcelTaskPane.AdxXlShow
10/28/2021 5:48:58 PM 1 --CreateAdxObjectInstances
10/28/2021 5:48:58 PM 1 Initialize
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 SetBoundsCore
10/28/2021 5:48:58 PM 1 --SetBoundsCore
10/28/2021 5:48:58 PM 1 ADXForm
10/28/2021 5:48:58 PM 1 RegionState UnLock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {-raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 --RegionState Lock: ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 {+raise ADXBeforeTaskPaneInstanceCreate
10/28/2021 5:48:58 PM 1 DoShowForm
10/28/2021 5:48:58 PM 1 ExcelContextArgs
10/28/2021 5:48:57 PM 1 DoAddinStartupComplete
10/28/2021 5:48:57 PM 1 SendMessageFindWindows
10/28/2021 5:48:57 PM 1 ExcelContextArgs
10/28/2021 5:48:57 PM 1 ExcelContextArgs
10/28/2021 5:48:57 PM 1 RegistrySettings.LoadSettings
10/28/2021 5:48:57 PM 1 SetExcelVersion
10/28/2021 5:48:57 PM 1 DoAddinInitialize
10/28/2021 5:48:56 PM 1 ADXExcelTaskPanesCollectionItem.SetFormClassName
10/28/2021 5:48:56 PM 1 SetExpandFromMinimizedState
10/28/2021 5:48:56 PM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
10/28/2021 5:48:56 PM 1 ADXExcelTaskPanesCollectionItem.SetFormClassName
10/28/2021 5:48:56 PM 1 SetExpandFromMinimizedState
10/28/2021 5:48:56 PM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
10/28/2021 5:48:56 PM 1 ADXExcelTaskPanesCollectionItem.SetFormClassName
10/28/2021 5:48:56 PM 1 SetExpandFromMinimizedState
10/28/2021 5:48:56 PM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
10/28/2021 5:48:56 PM 1 ADXExcelTaskPanesCollectionItem.SetFormClassName
10/28/2021 5:48:56 PM 1 SetExpandFromMinimizedState
10/28/2021 5:48:56 PM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
10/28/2021 5:48:56 PM 1 ADXExcelTaskPanesCollectionItem.SetFormClassName
10/28/2021 5:48:56 PM 1 SetExpandFromMinimizedState
10/28/2021 5:48:56 PM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
10/28/2021 5:48:56 PM 1 SetOwner
10/28/2021 5:48:56 PM 1 --ADXXOlExceptionManager
10/28/2021 5:48:56 PM 1 InitializeClass

Posted 01 Nov, 2021 08:45:40

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Andrei Smolin

Add-in Express team

Posts: 18825
Joined: 2006-05-11

Hello Pierre,

This error isn't expected. Could you provide a simple project reproducing this issue?

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader

Posted 02 Nov, 2021 03:55:30

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Pierre Alain Carrier

Posts: 48
Joined: 2011-12-22

This would be difficult as we have not been able to reproduce the error on our side. It seems to happen only to certain people and I have no idea why, so we wouldn't be able to create a project that causes this problem specifically.

As I said, it's happening when people are exporting to Excel from another software.

Posted 02 Nov, 2021 07:33:49

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Andrei Smolin

Add-in Express team

Posts: 18825
Joined: 2006-05-11

Hello Pierre,

We would need to look into your code and we would need to know the scenario. You can send these details to the support email address; make sure your email contains a link to this topic.

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader

Posted 02 Nov, 2021 08:55:50

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