Philipp Sigrist
Posts: 5
Joined: 2020-09-07
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Hello,
we have an Per-User Outlook-Addin which isn't loaded at Outlook startup. No adxloader.log.
Under Com-Addins the Addin is listed as inactive. Loading it manually works fine, but after the next start of Outlook the addin is again inactive.
The LoadBehavior-Value in HKCU\Software\Microsoft\Outlook\Addins\Addin is and stays 3.
I've already checked the documentation, could you please give me a hint?
Best regards
Philipp Sigrist |
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Andrei Smolin
Add-in Express team
Posts: 18793
Joined: 2006-05-11
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Hello Philipp,
Please reinstall your add-in, start Outlook and send me copies of the files below to the support email address (see readme.txt):
- %temp%\{AssemblyProduct attribute; see AssemblyInfo}\adxregistrator.log in the profile of the user who runs the installer
- %temp%\{AssemblyProduct attribute; see AssemblyInfo}\adxloader.log in the profile of the user who starts Outlook
Andrei Smolin
Add-in Express Team Leader |
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