Outlook 2013 loading Folders

Add-in Express™ Support Service
That's what is more important than anything else

Outlook 2013 loading Folders
Screen Corruption 
Daniel Banks




Posts: 4
Joined: 2019-11-04
When I am refreshing a folder sturcture on outlook, (loading up 4 tiers of subfolders) if a user is clicking between folders and emails the screen will become corrupt and leave remanents of emails in the preview window which won't disappear when the loading is complete.

This didn't happen in 2010 and is not happening in Outlook 365 but it seems like a sympton of 365.

Any ideas?

D
Posted 04 Nov, 2019 05:50:07 Top
Andrei Smolin


Add-in Express team


Posts: 17361
Joined: 2006-05-11
Hello Daniel,

Is the issue reproducible using a simple add-in having no (or almost no) code?

In what layout do you have this form?

Can you please capture a video showing the artifacts and how you reproduce the issue? You can use any free video recorder available on the web; say, you can use Jing.

Daniel Banks writes:
This didn't happen in 2010 and is not happening in Outlook 365 but it seems like a sympton of 365.


Sorry?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 06 Nov, 2019 10:01:05 Top