Unable to write text in task pane textboxes after installing Windows 10 Update 1903

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Unable to write text in task pane textboxes after installing Windows 10 Update 1903
 
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mio




Posts: 81
Joined: 2009-03-05
Hi,

we have ADXTaskpanes which contain wpf user controls with text boxes.
After applying the Windows Update 1903 the text boxes no longer react to keyboard input.

After experiencing the problem we tried a completly new addin and still did not get the text boxes to work.
We even tried a new addin with a task pane and adding windows forms text boxes to the task pane, but even the windows forms text boxes no longer react to keyboard inputs.

Could you please take a look?

Thanks.

Greetings Fabian
Greetings

Fabian
Posted 07 Jun, 2019 10:20:52 Top
Andrei Smolin


Add-in Express team


Posts: 16317
Joined: 2006-05-11
Hello Fabian,

Make sure your project references the latest Add-in Express build: 9.3.4641.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 10 Jun, 2019 04:41:51 Top
mio




Posts: 81
Joined: 2009-03-05
Hi Andrei,

we recently updated to ADX 9.3.4641.0, but we are still experiencing the issue.

Is there a different approach we can try?
Greetings

Fabian
Posted 11 Jun, 2019 01:35:03 Top
Andrei Smolin


Add-in Express team


Posts: 16317
Joined: 2006-05-11
Hello Fabian,

Could you please send a sample project to the support email address?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Jun, 2019 04:11:30 Top
Andrei Smolin


Add-in Express team


Posts: 16317
Joined: 2006-05-11
Fabian,

Thank you for the test project. It contains this reference:

    <Reference Include="AddinExpress.PP.2005, Version=9.0.4610.0, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8, processorArchitecture=MSIL">
      <SpecificVersion>False</SpecificVersion>
      <Private>False</Private>
    </Reference>


Could you please open that project and check that the actual version referenced is 9.3.4641? If so, is the issue reproducible with this reference?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Jun, 2019 05:08:36 Top
mio




Posts: 81
Joined: 2009-03-05
Hi Andrei,

I changed it to the specific version, but I am still unable to edit text in task panes.

    
<Reference Include="AddinExpress.PP.2005, Version=9.3.4641.0, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8, processorArchitecture=MSIL">
      <SpecificVersion>False</SpecificVersion>
      <Private>True</Private>
    </Reference>


Do you have other ideas?

Edit:
I also tried
    
<Reference Include="AddinExpress.PP.2005, Version=9.3.4641.0, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8, processorArchitecture=MSIL">
      <SpecificVersion>False</SpecificVersion>
      <Private>False</Private>
    </Reference>
Greetings

Fabian
Posted 11 Jun, 2019 10:03:24 Top
Andrei Smolin


Add-in Express team


Posts: 16317
Joined: 2006-05-11
Hello Fabian,

Aha, we've found a workaround for you. In {HKCU & HKLM}\Software\Microsoft\Office\PowerPoint\AddIns\<your_addin_progid>\Settings, add a new DWORD value: DisableKeyboardHook=1.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Jun, 2019 06:19:42 Top
mio




Posts: 81
Joined: 2009-03-05
Hi Andrei,

I just tried it with the test addin and added the DWORD Value to Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\PowerPoint\Addins\Taskpane.AddinModule, but it is still not working.

I also disable all other Addins to make sure they do not have a negative impact on the test.

Do you still have other ideas or do you see some problem with my implementation of the workaround?
Greetings

Fabian
Posted 12 Jun, 2019 07:05:13 Top
Andrei Smolin


Add-in Express team


Posts: 16317
Joined: 2006-05-11
mio writes:
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\PowerPoint\Addins\Taskpane.AddinModule


Where's the Settings part?

HKCU\SOFTWARE\Microsoft\Office\PowerPoint\Addins\Taskpane.AddinModule\Settings

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Jun, 2019 07:16:54 Top
mio




Posts: 81
Joined: 2009-03-05
Hi Andrei,

yes. That was the problem. Sorry about that.
What I could determine in my tests is that only the HKCU entry is important even for per machine installed addins.

Edit:
Are there drawbacks for using this registry key?

Edit 2:
We have the same problem in a Outlook Addin. But adapting this workaround for Outlook does not seem to work.
We added the key to Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\{progid}\Settings

Do you also have a workaround for Outlook?
Greetings

Fabian
Posted 12 Jun, 2019 10:31:24 Top