Auto update issue

Add-in Express™ Support Service
That's what is more important than anything else

Auto update issue
 
Subscribe
nwein




Posts: 529
Joined: 2011-03-28
I'm using ClickTwice with auto update, having the update pop up in system tray (i.e. not screen center).
When the update message arrives, like so,
User added an image
If I click on that message, then I get the dialog allowing me to choose what to do next (i.e. update, skip, remind later etc.).
However, if I don't click the message, it then goes into my system tray (again, based on my settings) and is also available in my Windows 10 notification tray, like so:
User added an image
However, clicking on that message in the notification tray, does nothing. The only way to bring the dialog is to click on the system tray icon and to it from there.
I've tried playing with a bunch of different settings but couldn't figure this one out.
I know that I can change my location to screen center, but our users prefer the tray notification. They do not however know/check/remember to check the system tray to do so if the toast message goes away.
Am I missing something? Is this the expected behaviour? Perhaps it's an old version bug? I'm using 8.7.4425, but if you'll tell me that this issue is fixed in a later version I will upgrade.
This is for Window 10 64-bit.
Thanks
Posted 11 Apr, 2019 14:28:19 Top
Andrei Smolin


Add-in Express team


Posts: 16098
Joined: 2006-05-11
Hello Nir,

We will try to do something about that in the next build. The issue is now filed under #15025 in our issue-tracking DB.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Apr, 2019 08:09:23 Top
nwein




Posts: 529
Joined: 2011-03-28
Thank you
Posted 12 Apr, 2019 08:57:54 Top
Andrei Smolin


Add-in Express team


Posts: 16098
Joined: 2006-05-11
Thank YOU!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 Apr, 2019 09:18:25 Top
Andrei Smolin


Add-in Express team


Posts: 16098
Joined: 2006-05-11
Hello Nir,

Please find Add-in Express 9.3 published at https://www.add-in-express.com/downloads/adxnet.php.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 May, 2019 05:56:54 Top