Add-in Express event fired- issue when opening multiple documents at sane time (Quickly) - Add-in Express for Office and .NET

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Add-in Express event fired- issue when opening multiple documents at sane time (Quickly) - Add-in Express for Office and .NET
Add-in Express event fired- issue when opening multiple documents at sane time (Quickly) - Add-in Express for Office and .NET 
Jeff Gavin




Posts: 14
Joined: 2016-11-09
The last AddinExpress event fired is not same as the currently active file to the user. Please see the log information
1) Double clicked on file Codered.xlsx
2) Double clicked on file IRN.xlsx (Quickly)
below is the order of add-in express events fire.

adxExcelEvents_WorkbookOpen (Codered.xlsx)
adxExcelEvents_WorkbookOpen (IRN.xlsx)
adxExcelEvents_WorkbookDeactivate (Codered.xlsx)
adxExcelEvents_WorkbookDeactivate (IRN.xlsx)
adxExcelEvents_WorkbookActivate (IRN.xlsx)
adxExcelEvents_WorkbookActivate (Codered.xlsx)

IRN.xlsx file is active to the user.
We have office ribbon controls, which should load data from the database on WorkbookActivate.

Could you please let me know if have any information related to this
Posted 20 Dec, 2017 01:26:35 Top
Andrei Smolin


Add-in Express team


Posts: 14908
Joined: 2006-05-11
Hello Jeff,

Below is the text I sent to Raj Yendluri in response to the request above:

===
Hello Raj,

Add-in Express doesnít generate events. Instead, it accepts events from Excel and passes them to you.

Assuming that your records donít contain any misunderstanding (say, there are several EXCEL.EXE instances hanging in the Processes list), I suggest that you turn off *all* other COM add-ins and or Excel add-ins (including Excel VBA macros); they might interfere with something (your add-in?) to produce this issue.

If this isnít the case, Iíll try to reproduce the issue on my side. I suppose it belongs to some specific Excel build(s). What Excel build are you using? Is it 32bit or 64 bit? What Windows build are you using? Is it 32bit or 64bit? Also, if this issue belongs to Add-in Express (still), I need to know the Add-in Express build that you use.

Also, please confirm that the scenario below is correct:
- Excel isnít started
- You double-click one file
- Excel starts
- You double-click another file
===

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Dec, 2017 03:58:29 Top
Jeff Gavin




Posts: 14
Joined: 2016-11-09
Hi Andrei,
Thanks for the quick response.

Only one EXCEL.EXE instance is running on the process list.

You are right. about the scenario. But I double clicked on two files at the same time (Very quickly)

- Excel isnít started
- You double-click one file
- You double-click another file
- Excel starts

I'm able to reproduce this issue. with below environment
Office 2016 64 bit.
Window 7 64 bit.
Add-in express build 8.0.4330.0

Please reproduce the issue on your side and let me know the status.

Thanks
Raj
Posted 20 Dec, 2017 06:48:08 Top
Andrei Smolin


Add-in Express team


Posts: 14908
Joined: 2006-05-11
Raj,

Jeff Gavin writes:
Office 2016 64 bit.


What build of Office 2016 64-bit are you using?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Dec, 2017 08:19:10 Top
Jeff Gavin




Posts: 14
Joined: 2016-11-09
16.0.4266.1001 is the Office 2016 version no.

Thanks
Raj
Posted 21 Dec, 2017 08:06:52 Top
Andrei Smolin


Add-in Express team


Posts: 14908
Joined: 2006-05-11
Hello Raj,

I don't have that Office build. I suggest that you update your Office and re-check the issue.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 22 Dec, 2017 02:50:02 Top
Jeff Gavin




Posts: 14
Joined: 2016-11-09
Hi Andrei,

We are using MS office 2016, which version /build do you want us to update? Which version did you try to reproduce the issue on your side?

thanks
Raj
Posted 23 Dec, 2017 12:44:08 Top
Andrei Smolin


Add-in Express team


Posts: 14908
Joined: 2006-05-11
Hello Raj,

I can't reproduce it in Office 2016 build 16.0.8911.2016. Again, I suppose the issue belongs to Office; I don't know what exactly Office build fixed this issue.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 26 Dec, 2017 07:31:33 Top
Jeff Gavin




Posts: 14
Joined: 2016-11-09
Hi Andrei,

we will update the build and verify this issue.


Thanks
Raj
Posted 27 Dec, 2017 08:01:24 Top
Jeff Gavin




Posts: 14
Joined: 2016-11-09
Hi Andrei,

One of our customers using office 2013 build and facing same issue. I verified with 2013 build, We have the same issue with active event firing. This is a very high priority issue for us. Could please check by executing 1 OR 2 sec time delay on office event's, you should be able to reproduce this issue. I would like to know if there is any solution from your side.

Thanks
Raj
Posted 12 Jan, 2018 03:21:38 Top