Outlook 2016 crash after System Event 10016

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Outlook 2016 crash after System Event 10016
Outlook crashes one second after Event 10016 appears in the event log 
Jürgen Haverkamp




Posts: 6
Joined: 2011-05-03
Hi,

we recently encountered random Outlook 2016 crashes. One second before the crash occurs, one will find the following event error message within the Windows 10 Event Log (Event ID 10016).


The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{9BA05972-F6A8-11CF-A442-00A0C90A8F39}
and APPID
{9BA05972-F6A8-11CF-A442-00A0C90A8F39}
to the user ######\###### SID (S-1-12-1-4215268236-1337726422-1074714014-2338019535) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


The CLSID seems to be related to the Windows shell.


The error is followed by a warning when outlook restarts. The warning states that our addin is disabled because it caused a crash.


Does anybody experience the same problem?

Kind regards,

Jürgen Haverkamp
Posted 28 Nov, 2017 06:04:46 Top
Andrei Smolin


Add-in Express team


Posts: 14909
Joined: 2006-05-11
Hello Jürgen,

The GUID or message have never been mentioned in our mail flaw. I suggest that you talk to the administrator(s).

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Nov, 2017 07:16:22 Top