Unable to install my COM Add-in on the computer

Add-in Express™ Support Service
That's what is more important than anything else

Unable to install my COM Add-in on the computer
adxregistrator.exe failes to register 
Benoit Duchaine


Guest


Hi.

I use to be able to have my DLL to run on my client's computer with Outlook. at first, when I created the setup project, it was set to "Register for All Users". For some reasons, I was only able to make it work by manually registering the DLL with adxregistrator.exe using the console in administration mode.

So I decided to recreate a setup project and I changed my File" and Assembly version along with the Setup version.

I uninstalled my previous version on my client's computer and since then, I am unable to have my COM Addin to register properly, I get the following error (amongst others) : 


Add-in Express Registrator Log File: 06/21/2017 16:36:27

Installation directory: C:Program Files (x86)PDFStamperNET
Registrator version: 7.7.4087.0
Operating System: Microsoft Windows 7 Professional Service Pack 1 (build 7601), 64-bit
Process Owner: System
Command Line: "C:Program Files (x86)PDFStamperNETdxregistrator.exe" /install="PDFStamperNet.dll" /privileges=admin
Run 'As Administrator': Yes
Process Elevated: Yes
Integrity Level: System
UAC (User Account Control): On
--------------------------------------------------------------
16:36:27 0372 Starting the add-in registration process.
16:36:27 0372 Loading mscoree.dll
16:36:27 0372 Success.
16:36:27 0372 .NET Framework installation directory: 
...
16:36:27 0372 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
16:36:27 0372 Success.
16:36:27 0372 Calling the managed registration procedure (DISPID = 1610743823).
16:36:27 0372 Managed Error: 
(Inner Exception)
(Inner Exception)
Date and Time:         21/06/2017 4:36:27 PM
Machine Name:          TEST3
IP Address:            fe80::fde4:f363:7dcc:ee66%11
Current User:          NT AUTHORITYSYSTEM

Application Domain:    C:Program Files (x86)PDFStamperNET
Assembly Codebase:     file:///C:/Program Files (x86)/PDFStamperNET/PDFStamperNet.DLL
Assembly Full Name:    PDFStamperNet, Version=1.0.5.0, Culture=neutral, PublicKeyToken=59e427acc06aa326
Assembly Version:      1.0.5.0

Exception Source:      PDFStamperNet
Exception Type:        System.Runtime.InteropServices.COMException
Exception Message:     Retrieving the COM class factory for component with CLSID {EDE601A4-FFD6-4B99-BDB6-CB6C60B03BFD} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
Exception Target Site: .ctor

---- Stack Trace ----
   PDFStamperNet.MailEvents..ctor(ADXModule As ADXAddinModule)
       PDFStamperNet.DLL: N 0052 (0x34) IL 
   PDFStamperNet.AddinModule..ctor()
       PDFStamperNet.DLL: N 0091 (0x5B) IL 


(Outer Exception)
Date and Time:         21/06/2017 4:36:27 PM
Machine Name:          TEST3
IP Address:            fe80::fde4:f363:7dcc:ee66%11
Current User:          NT AUTHORITYSYSTEM

Application Domain:    C:Program Files (x86)PDFStamperNET
Assembly Codebase:     file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
Assembly Full Name:    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Assembly Version:      4.0.0.0

Exception Source:      mscorlib
Exception Type:        System.Reflection.TargetInvocationException
Exception Message:     Exception has been thrown by the target of an invocation.
Exception Target Site: CreateInstance
...


Thanks in advance!
Posted 21 Jun, 2017 16:07:14 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Hello Benoit,

The call stack shows that the issue occurs when your code creates some COM object, CLSID of which is {EDE601A4-FFD6-4B99-BDB6-CB6C60B03BFD}. The registry on my PC doesn't have that COM class. Google says this COM class is created by Gnostice PDFtoolkit ActiveX. I suggest that you repair or even reinstall it.

As to creating a setup project, make sure that you follow steps listed in section Deploying a per-machine Office extension via an MSI installer, see the PDF file in the folder {Add-in Express}\Docs on your development PC.

Benoit Duchaine writes:
I get the following error (amongst others)


Other errors?


Andrei Smolin
Add-in Express Team Leader
Posted 22 Jun, 2017 02:58:47 Top
Benoit Duchaine


Guest


Thank you for the pointers, I will check why the PDFtookit is not registered anymore.

And yes, I followed the guide, it seems like the problem is on my part, and not your guide.

Thank you.
Posted 22 Jun, 2017 07:08:52 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
You are welcome!


Andrei Smolin
Add-in Express Team Leader
Posted 22 Jun, 2017 07:46:55 Top