adxloader.log - An illegal state change was requested

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adxloader.log - An illegal state change was requested
 
EnterpriseDev


Guest


Hi,

Have you seen this error before? Any recommendation? Maybe reinstall and reboot first step?

Add-in Express Loader Log File: 04/20/2017 08:09:24:865

Startup directory: C:\Program Files (x86)\<addin>\
Loader version: 8.4.4395.0
Operating System: Microsoft Windows 10 Enterprise Edition (build 10240), 64-bit
Process Owner: User
Command Line: "C:\Program Files (x86)\Microsoft Office\Office16\OUTLOOK.EXE"
Run 'As Administrator': No
Process Elevated: No
Integrity Level: Medium
UAC (User Account Control): On
------------------------------------------------------------------------
08:09:24:865 4896 7064 Start.
08:09:24:865 4896 7064 The minimum supported Office version is 12
08:09:24:866 4896 7064 The host's version is 16.0.4522.0
08:09:24:866 4896 7064 Creating a new instance of the add-in loader.
08:09:24:866 4896 7064 Loading mscoree.dll
08:09:24:866 4896 7064 Success.
08:09:24:866 4896 7064 Loading the configuration from the system registry.
08:09:24:866 4896 7064 An illegal state change was requested.
Posted 20 Apr, 2017 04:23:17 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hello,

This issue is fixed. Switch to using Add-in Express 8.6. Make sure you replace loader files after the new Add-in Express version is installed; the simplest way is to register your project and confirm the replacement of loader files.


Andrei Smolin
Add-in Express Team Leader
Posted 20 Apr, 2017 05:27:24 Top
EnterpriseDev


Guest


Thank you. Upgrading ADX version is a big deal for us. We only saw this error on one machine out of many hundreds. Can you confirm one more time that the ADX loader in 8.6 has changed compared to 8.4 to better stability like solving this?
Posted 20 Apr, 2017 06:25:57 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
The issue itself is located in AddinExpress.MSO.2005.DLL, not in the code of the loader. Since you have a Premium subscription, to bypass switching to another Add-in Express version, I could provide the code modification that fixes this issue. What do you think?


Andrei Smolin
Add-in Express Team Leader
Posted 20 Apr, 2017 07:02:35 Top
EnterpriseDev


Guest


Thanks Andrei, I do not want to create unnecessary work. I take your answer as that you recommend an upgrade to 8.6 for increased stability. Planning to move to Visual Studio 2017 with the latest WIX version as well.
Posted 20 Apr, 2017 07:26:15 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
EnterpriseDev writes:
I take your answer as that you recommend an upgrade to 8.6 for increased stability.


Exactly.


Andrei Smolin
Add-in Express Team Leader
Posted 20 Apr, 2017 07:36:02 Top
EnterpriseDev


Guest


Just confirming that this did indeed solve the issue. Would be great to see any updates/changes you make to the ADXLoader in the version history. Thanks again.
Posted 23 Apr, 2017 16:06:38 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hello,

I see. It appeared I was wrong when saying "This issue is fixed." In fact, you report is the very first confirmation that the fix works. We will add a record in whatsnew.txt for the next Add-in Express build.


Andrei Smolin
Add-in Express Team Leader
Posted 26 Apr, 2017 07:06:33 Top