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Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
What value does the MailItem.BodyFormat property returns in your case?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader

PS. In the future please start a new topic to ask a new question ))
Posted 28 Nov, 2016 08:03:52 Top
Byung Kun Kim




Posts: 48
Joined: 2011-12-15
null. and throws exception.

Someone says Office professional plus CD version's problem. Office 365 streaming installation doesn't seem to have the issue.

But I didn't check exactly. Installation on my PC has the same problem.
Posted 28 Nov, 2016 08:38:43 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Do you send the email from Exchange, PST, or some sort of IMAP folder (GMail, Hotmail, whatever)?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Nov, 2016 08:41:12 Top
Byung Kun Kim




Posts: 48
Joined: 2011-12-15
My outlook is connected to my company's on-premise exchange server with company internal network
Posted 28 Nov, 2016 10:36:34 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Byung,

Does the issue occur on any email you send? Or this only occurs on an email that is created in some special way?

What Outlook version and what Exchange version are you using?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 29 Nov, 2016 03:33:47 Top