Word Add-In refer to PowerPoint version in exception

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Word Add-In refer to PowerPoint version in exception
Word specific Add-In refers to PowerPoint version in exception. SetWordVersion 
Datascout Datascout




Posts: 25
Joined: 2015-04-12
Hello Team,

I'm getting an interesting exception message for one user when they start MS Word after installing my add-in.

The exception message they emailed me (listed below) says "PowerPoint version is not defined. SetWordVersion.".
This is interesting because the add-in target MS Word 2007 and higher only.
I checked the SupportedApps and it is only "Word".

The add-in has installed successfully on other PCs.

Any thoughts as to the cause or suggestions where I should look to dig deeper?

with thanks - Marcus

Detailed technical information follows:
---
Date and Time: 08/06/2016 17:50:48
Machine Name: XXXX
IP Address: 000::000:000:000:000
Current User: XXXX\XXXX

Application Domain: C:\Users\XXX\AppData\Roaming\XXX\XXX\
Assembly Codebase: file:///C:/Users/XXX/AppData/Roaming/XXX/XXX/AddinExpress.WD.2005.DLL
Assembly Full Name: AddinExpress.WD.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 7.2.4055.2005
Assembly Build Date: 07/02/2011 02:06:50

Exception Source: AddinExpress.WD.2005
Exception Type: System.Exception
Exception Message: PowerPoint version is not defined. SetWordVersion.
Exception Target Site: get_WordVersion

---- Stack Trace ----
AddinExpress.WD.WordApplicationWrapper.get_WordVersion()
AddinExpress.WD.2005.DLL: N 0265 (0x109) IL
AddinExpress.WD.ADXWordTaskPanesManager.get_WordVersion()
AddinExpress.WD.2005.DLL: N 0011 (0xB) IL
AddinExpress.WD.ADXWordTaskPanesManager.CreateWordEvents()
AddinExpress.WD.2005.DLL: N 0000 (0x0) IL
AddinExpress.WD.ADXWordTaskPanesManager.DoAddinInitialize(sender As Object, ea As EventArgs)
AddinExpress.WD.2005.DLL: N 0102 (0x66) IL
[B][COLOR=red]
Posted 09 Jun, 2016 06:16:10 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello,

PowerPoint mentioned in an exception related to Advanced Word task panes was a mistake in the code of Add-in Express.

The message itself conveys (quite lamely) the idea: you use ADXWordTaskPane (and related classes) in a Word version which isn't recognized by Add-in Express. You need to use an Add-in Express version that supports this Word version.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Jun, 2016 07:35:42 Top
Datascout Datascout




Posts: 25
Joined: 2015-04-12
"PowerPoint mentioned in an exception related to Advanced Word task panes was a mistake in the code of Add-in Express."

LOL :) - we've *all* been guilty of that, Andrei!

I've just renewed my subscription, so I will download and update my Add-In Express installation with the latest release and try again.

Thanks for your prompt reply.

All the best - Marcus
Posted 09 Jun, 2016 07:44:09 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
:))))

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Jun, 2016 07:59:53 Top
Datascout Datascout




Posts: 25
Joined: 2015-04-12
Hi Andrei,

Just a quick update; I updated my Add-In Express installation to the latest version and my add-in installed happily with Office 2016.

The Moral of this story: Always keep your subscription and Add-In Expression version up-to-date.

All the best - Marcus
Posted 30 Jun, 2016 04:56:14 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Thank you, Marcus!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Jun, 2016 08:05:23 Top