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Add-in Express issue
 
Jennifer Kiveisha


Guest


Hi Add-in Express,

We have some issues with our Outlook plug-in, it throws the following error
It happens when Outlook starts and only for certain users (most of the users don?Â?Ð?ét have that error).
Please assist.



Detailed technical information follows:
---
(Inner Exception)
Date and Time: 11/4/2015 12:52:31 PM
Machine Name:
IP Address:
Current User:

Application Domain: C:\Program Files (x86)\Intel\Bridge Plug-In for Outlook\
Assembly Codebase: file:///C:/Program Files (x86)/Intel/Bridge Plug-In for Outlook/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=6.7.3062.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 6.7.3062.2005

Exception Source: BridgePlugIn
Exception Type: System.IO.FileLoadException
Exception Message: Could not load file or assembly 'Intel.ACSS.Scheduled2007, Version=1.0.0.50, Culture=neutral, PublicKeyToken=c6bbf4739e0b08b1' or one of its dependencies. The parameter is incorrect. (Exception from HRESULT: 0x80070057 (E_INVALIDARG))
Exception Target Site: adxOutlookEvents_Startup

---- Stack Trace ----
BridgePlugIn.AddinModule.adxOutlookEvents_Startup(sender As Object, e As EventArgs)
AddinExpress.MSO.2005.DLL: N 00000 (0x0) JIT
AddinExpress.MSO.ADXOutlookAppEvents.DoStartup()
AddinExpress.MSO.2005.DLL: N 0008 (0x8) IL



(Outer Exception)
Date and Time: 11/4/2015 12:52:31 PM
Machine Name:
IP Address:
Current User:

Application Domain: C:\Program Files (x86)\Intel\Bridge Plug-In for Outlook\
Assembly Codebase: file:///C:/Program Files (x86)/Intel/Bridge Plug-In for Outlook/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=6.7.3062.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 6.7.3062.2005

Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----
Posted 10 Nov, 2015 05:03:51 Top
Andrei Smolin


Add-in Express team


Posts: 18817
Joined: 2006-05-11
Hello Jennifer,

The issue occurs in the code of the adxOutlookEvents_Startup method. I suggest that you debug it to find out when the file is loaded and why it get missing.


Andrei Smolin
Add-in Express Team Leader
Posted 10 Nov, 2015 06:48:13 Top