Sometimes Outlook Message Tab Missing

Add-in Express™ Support Service
That's what is more important than anything else

Sometimes Outlook Message Tab Missing
 
Igor Govorov




Posts: 83
 Joined: 2014-02-12
Hi Andrei,

I've moved our button from it's own tab to the built-in tab.
I face an issue in Outlook, that sometimes when open an email from Outlook explorer the Message tab is missing.
This doesn't happen when the Add-in disabled.
currently can easily reproduce it in Outlook 2010.

I've found that following this link: https://www.add-in-express.com/forum/read.php?FID=5&TID=11398
partly fixes this issue for read-only messages, still happens when open drafts.

I've tested that if comment out the "if" check: if (lines[i].Contains(aBuiltinRibbonTab.IdMso))
this issue seems to be solved.

Is it safe to always replace 'getVisible' to 'true' for Outlook ribbons?
Do you have a more complete fix for this issue as it is a major issue for my company.

Another thread maybe related:
https://www.add-in-express.com/forum/read.php?FID=5&TID=6921&MID=34686#message34686

Thanks!
Posted 05 Aug, 2015 10:27:16 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Hello Igor,

We don't have another fix. getVisible is a way for your code to modify the visibility of the control. So, whether it is safe or not to use visible="true" instead of getVisible="..." depends on your add-in.


Andrei Smolin
Add-in Express Team Leader
Posted 06 Aug, 2015 06:04:45 Top