Addin.Express.MAPI.ADXMAPIStoreAccessor error: the add-in has fired an exception

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Addin.Express.MAPI.ADXMAPIStoreAccessor error: the add-in has fired an exception
We are having an issue with the a particular user in using the StoreAccessor 
erikjblair




Posts: 21
 Joined: 2014-02-20
Hello,

One particular user is having an issue where the MAPIStoreAccessor is firing an exception.

Exception Target Site: MAPIWrapper.Subscribe Object reference not set to an instance of an object.

Version - 2.3.223.2009

Outlook 2007 (32bit)

I have looked at other forum posts and see that it seems to be related to permissions, which makes sense considering that it's restricted to one user.

If it helps, we use "initialize(false)".

Do you have any information about what permissions are causing this issue? Thanks!

-Erik Blair
Posted 30 Jul, 2015 07:52:09 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Hello Erik,

What exception are you getting? Make sure that all updates are installed on Office 2007. Hope there are no applications from other Office versions installed on that machine.

Please understand that we don't provide support for this product as it is discontinued.


Andrei Smolin
Add-in Express Team Leader
Posted 30 Jul, 2015 07:55:03 Top
erikjblair




Posts: 21
 Joined: 2014-02-20
Thanks for the quick response. When you say "no applications from other office versions" do you mean a situation where they have outlook 2007 and word 2010? Something like that?
Posted 30 Jul, 2015 08:01:45 Top
erikjblair




Posts: 21
 Joined: 2014-02-20
oh, and the exception is "object reference not set to an instance of object", a System.nullreferenceexception.
Posted 30 Jul, 2015 08:06:53 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
erikjblair writes:
When you say "no applications from other office versions" do you mean a situation where they have outlook 2007 and word 2010? Something like that?


Yes.

erikjblair writes:
oh, and the exception is "object reference not set to an instance of object", a System.nullreferenceexception.


Alas, this doesn't help. If the call stack points to the code of MAPIStoreAccessor, then I don't think there's anything we can do.


Andrei Smolin
Add-in Express Team Leader
Posted 30 Jul, 2015 08:48:47 Top