Add-in Level Logs - Log file not created

Add-in Express™ Support Service
That's what is more important than anything else

Add-in Level Logs - Log file not created
Looking for best practices in writing to log files from within the add-in 
Eyal Yavor




Posts: 2
Joined: 2015-03-15
Hello,

I'm writing an Outlook Addin that logs its actions through Log4Net onto a file on the filesystem.

In some user installations (especially when the add-in eventually doesn't work on the machine), the log file isn't even created. We thought it may be permissions issues, so we changed the log file directory from C:\Temp to the installation directory - Still no success.
For some of the users, the add-in is partially initialized - We see ribbon icons, and some action happens, but no log file creation happens.

We also found no traces of adloader.log anywhere on client machine.

So:
1. Is there a best practice for log file locations in Add-ins?
2. Are you familiar with permissions issues that may prevent writing log files?
3. How can we investigate add-in load problems, when "VSTO_SUPPRESSDISPLAYALERTS" did not show significant data? Where are the log files for the process before our code is loaded?

Thank you,
Eyal
Posted 15 Mar, 2015 01:55:25 Top
Andrei Smolin


Add-in Express team


Posts: 18821
Joined: 2006-05-11
Eyal,

The log file missing means the add-in wasn't loaded. We describe possible causes in section "Troubleshooting add-in loading", see the manual. "VSTO_SUPPRESSDISPLAYALERTS" doesn't relate to Add-in Express-based add-ins.


Andrei Smolin
Add-in Express Team Leader
Posted 16 Mar, 2015 04:02:39 Top