Chris Christodoulou
Guest
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------------------------------------------------------------------------
12:52:02:895 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:895 1468 3784 Creating a new instance of the XLL loader.
12:52:02:895 1468 3784 Loading mscoree.dll
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Loading the configuration from the system registry.
12:52:02:895 1468 3784 Ran out of memory
12:52:02:895 1468 3784 Ran out of memory
12:52:02:896 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:896 1468 3784 Creating a new instance of the XLL loader.
12:52:02:896 1468 3784 Success.
12:52:02:896 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:897 1468 3784 Success.
12:52:02:897 1468 3784 Loading the configuration from the system registry.
12:52:02:897 1468 3784 Ran out of memory
12:52:02:897 1468 3784 Ran out of memory |
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Andrei Smolin
Add-in Express team
Posts: 18791
Joined: 2006-05-11
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Hello Chris,
Isn't the log above incomplete? Could you please copy here the header as well?
Could you please check if the user starting Excel is able to create/update/delete registry keys under HKCU\Software\Classes\CLSID?
Make sure that your add-in uses the loader version supplied with the Add-in Express version installed on your development machine. What Add-in Express build are you using?
Andrei Smolin
Add-in Express Team Leader |
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Chris Christodoulou
Guest
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Hi Andrei, sorry about that... here is the complete log. We're working with the customer to figure out if the permissions on his one machine are screwed up.
Add-in Express Loader Log File: 02/18/2015 12:52:02:890
Startup directory: C:\Users\kjensen\AppData\Local\Apps\2.0\11N534OY.J71\1VNW3OKN.BZ1\vena_10082266ee0ead43_0001.07df_979bff5e60c1e9fc\
Loader version: 7.5.4072.0
Operating System: Microsoft Windows 7 Enterprise Edition Service Pack 1 (build 7601), 64-bit
Process Owner: Administrator
Command Line: "C:\Program Files\Microsoft Office\Office15\EXCEL.EXE"
Run 'As Administrator': No
Process Elevated: No
Integrity Level: Medium
UAC (User Account Control): On
------------------------------------------------------------------------
12:52:02:895 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:895 1468 3784 Creating a new instance of the XLL loader.
12:52:02:895 1468 3784 Loading mscoree.dll
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Loading the configuration from the system registry.
12:52:02:895 1468 3784 Ran out of memory
12:52:02:895 1468 3784 Ran out of memory
12:52:02:896 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:896 1468 3784 Creating a new instance of the XLL loader.
12:52:02:896 1468 3784 Success.
12:52:02:896 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:897 1468 3784 Success.
12:52:02:897 1468 3784 Loading the configuration from the system registry.
12:52:02:897 1468 3784 Ran out of memory
12:52:02:897 1468 3784 Ran out of memory |
|
Andrei Smolin
Add-in Express team
Posts: 18791
Joined: 2006-05-11
|
Thank you for the log. Waiting for news from you.
Andrei Smolin
Add-in Express Team Leader |
|