Excel adxloader failing to load

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Excel adxloader failing to load
http://addin.vena.io/release/vena.application 
Chris Christodoulou


Guest


------------------------------------------------------------------------
12:52:02:895 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:895 1468 3784 Creating a new instance of the XLL loader.
12:52:02:895 1468 3784 Loading mscoree.dll
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Loading the configuration from the system registry.
12:52:02:895 1468 3784 Ran out of memory

12:52:02:895 1468 3784 Ran out of memory

12:52:02:896 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:896 1468 3784 Creating a new instance of the XLL loader.
12:52:02:896 1468 3784 Success.
12:52:02:896 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:897 1468 3784 Success.
12:52:02:897 1468 3784 Loading the configuration from the system registry.
12:52:02:897 1468 3784 Ran out of memory

12:52:02:897 1468 3784 Ran out of memory
Posted 20 Feb, 2015 18:20:45 Top
Andrei Smolin


Add-in Express team


Posts: 18791
Joined: 2006-05-11
Hello Chris,

Isn't the log above incomplete? Could you please copy here the header as well?

Could you please check if the user starting Excel is able to create/update/delete registry keys under HKCU\Software\Classes\CLSID?

Make sure that your add-in uses the loader version supplied with the Add-in Express version installed on your development machine. What Add-in Express build are you using?


Andrei Smolin
Add-in Express Team Leader
Posted 23 Feb, 2015 07:14:04 Top
Chris Christodoulou


Guest


Hi Andrei, sorry about that... here is the complete log. We're working with the customer to figure out if the permissions on his one machine are screwed up.

Add-in Express Loader Log File: 02/18/2015 12:52:02:890

Startup directory: C:\Users\kjensen\AppData\Local\Apps\2.0\11N534OY.J71\1VNW3OKN.BZ1\vena_10082266ee0ead43_0001.07df_979bff5e60c1e9fc\
Loader version: 7.5.4072.0
Operating System: Microsoft Windows 7 Enterprise Edition Service Pack 1 (build 7601), 64-bit
Process Owner: Administrator
Command Line: "C:\Program Files\Microsoft Office\Office15\EXCEL.EXE"
Run 'As Administrator': No
Process Elevated: No
Integrity Level: Medium
UAC (User Account Control): On
------------------------------------------------------------------------
12:52:02:895 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:895 1468 3784 Creating a new instance of the XLL loader.
12:52:02:895 1468 3784 Loading mscoree.dll
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:895 1468 3784 Success.
12:52:02:895 1468 3784 Loading the configuration from the system registry.
12:52:02:895 1468 3784 Ran out of memory

12:52:02:895 1468 3784 Ran out of memory

12:52:02:896 1468 3784 Start - xlAddInManagerInfo12.
12:52:02:896 1468 3784 Creating a new instance of the XLL loader.
12:52:02:896 1468 3784 Success.
12:52:02:896 1468 3784 Getting the CLSID of the managed XLL class.
12:52:02:897 1468 3784 Success.
12:52:02:897 1468 3784 Loading the configuration from the system registry.
12:52:02:897 1468 3784 Ran out of memory

12:52:02:897 1468 3784 Ran out of memory
Posted 24 Feb, 2015 12:17:26 Top
Andrei Smolin


Add-in Express team


Posts: 18791
Joined: 2006-05-11
Thank you for the log. Waiting for news from you.


Andrei Smolin
Add-in Express Team Leader
Posted 25 Feb, 2015 04:49:44 Top