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BerndH
Posts: 99
Joined: 2014-09-23
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I wrote an Outlook Add-In. I made my Setup with Advanced-Installer. In my setup project from the installer,
I used custom actions, which were started after the normal setup I think. There I started
adxregistrator.exe /install="name.dll" /privileges=user
(I used the other settings from the advanced installer homepage)
On most computers everything is fine.
I have one "special" laptop with the following behaviour:
I got no error on installation.
The log-file from the adxregistrator shows only "successes". (so adxregistrator was working on install)
But the registry shows no branch for the Add-In under Outlook and the Add-In isn?t working :-(
If i start the adxregistrator after the install manual, the log shows the same datas, the branch is there and the Add-In in Outlook ist working.
Do you have any idea what?s my problem here ?
Bernd |
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Andrei Smolin
Add-in Express team
Posts: 18817
Joined: 2006-05-11
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Hello Bernd,
In the manual - see the PDF file in the folder {Add-in Express}\Docs on your development PC - check all sub sections of the section "Troubleshooting add-in loading". I suppose your issue is given in the section "Per-User Add-in is Registered for System User".
Andrei Smolin
Add-in Express Team Leader |
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BerndH
Posts: 99
Joined: 2014-09-23
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Hi,
I looked there. But my problem is: I have a adxregistrator.log which shows me "success"
and the registry shows no key for the add-in ... only on some computers.
:-(
Bernd |
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Andrei Smolin
Add-in Express team
Posts: 18817
Joined: 2006-05-11
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Bernd,
Please send me such a log to the support email address. You can find it in {Add-in Express installation folder}\readme.txt. Please make sure your email contains a link to this topic.
Andrei Smolin
Add-in Express Team Leader |
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Andrei Smolin
Add-in Express team
Posts: 18817
Joined: 2006-05-11
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Thank you for sending me the log.
It contains this line:
Process Owner: System
That is, the section "Per-User Add-in is Registered for System User" actually applies. This means, the AlwaysInstallElevated policy (https://msdn.microsoft.com/en-us/library/aa367561%28v=VS.85%29.aspx) is enabled on that PC. Please check section "Bypassing the AlwaysInstallElevated Policy" in the manual.
Andrei Smolin
Add-in Express Team Leader |
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