Add-in for outlook is nor loaded in Outlook 2013 under Win 8.1 all 64b

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Add-in for outlook is nor loaded in Outlook 2013 under Win 8.1 all 64b
Add-in for outlook is nor loaded in Outlook 2013 under Win 8.1 all 64b 
Benn Kjær




Posts: 28
Joined: 2014-07-24
Hi

I have an add-in for outlook. It loads and works fine under almost all combinations Outlook 2003-2013 32 & 64 bit.

Except Under Windows 8.1 64 bit and Outlook 2013 64 bit my add-in does not show up.

Under the Options - > Add-ins I can see that the add-in is loaded, but it newer shows up in Outlook.

It looks like it is Win 8.1 64b together with Outlook 2010 & 2013 64b that is the problem.

The add-in has been developed in VS 2010.


Have anyone discovered the same ? and have a solution for this?


Best regards
Benn Kjaer
Posted 12 Oct, 2014 07:02:21 Top
Egg Chang


Guest


Benn,

Do you upgrade from 32 bit Office to 64 bit office?

In my environment, ONE user has the similar problem, add-in can activated, but when add-in call office interop, it throw exception. The user use windows 8.1, install office 2003 and add-in, the add-in working fine. After uninstall office 2003 then install office 2013 x64, problem happen. Even I uninstall add-in and reinstall add-in, the problem remain.

Because it is user's computer, I'm trying to reproduce the problem in my vm environment ...

Best Regards

Egg Chang
Posted 12 Oct, 2014 20:43:49 Top
Dmitry Kostochko


Add-in Express team


Posts: 2875
Joined: 2004-04-05
Hi Benn,

Egg Chang writes:
Under the Options - > Add-ins I can see that the add-in is loaded, but it newer shows up in Outlook.


What ADX components/classes do you use in your project? What UI elements do not show up in Outlook x64?
Posted 13 Oct, 2014 06:19:11 Top
Benn Kjær




Posts: 28
Joined: 2014-07-24
We found out that it was not the Add-in Express objects that coursed the problem.
We are obfuscating our add-in and it was some settings in this process that make it unload able on x64 systems.

Thanks for the feedback.


Best regards
Benn
Posted 16 Oct, 2014 02:41:00 Top
Dmitry Kostochko


Add-in Express team


Posts: 2875
Joined: 2004-04-05
Hi Benn,

Thank you for keeping us informed.
Posted 16 Oct, 2014 05:06:33 Top