.NET 4 not found but already installed

Add-in Express™ Support Service
That's what is more important than anything else

.NET 4 not found but already installed
 
Romain Vergnory




Posts: 20
Joined: 2014-02-17
A client tries installing our plugin without success.
They have the following error :
http://picpaste.com/pics/image002-VmWfenRe.1396952382.png

Apparently, .Net 4 is not found, yet already installed.
As it is already installed, they tried reinstalling it, without success, as it still is not found after.

My project is targeting .NET 4 client profile, i wonder if this might be the reason for this. It seems to me that it is the only modification I made to the standard way to produce the deployment solution.

Would have an idea?
Posted 08 Apr, 2014 05:25:36 Top
Andrei Smolin


Add-in Express team


Posts: 14094
Joined: 2006-05-11
Hello Romain,

It looks like you install a wrong prerequisite. Please check if you install .NET 4 client Profile. Also check the localization of Windows on the target system and the localization of .NET Framework that you are installing.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Apr, 2014 06:20:39 Top
Romain Vergnory




Posts: 20
Joined: 2014-02-17
Thank you Andrei for your input, always useful :)

I'll try that.
Posted 08 Apr, 2014 06:47:38 Top