TopSubpane outlook explorer form disappears on folder switch in 2013

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TopSubpane outlook explorer form disappears on folder switch in 2013
 
os dev team




Posts: 52
Joined: 2009-08-27
I have a simple test project for Outlook 2013 with TopSubpane form.
When switching between folders in Outlook the form UI disappears and reappears.
It happens only in 2013, in 2010 it works great.
User added an image
Posted 08 Apr, 2013 05:35:41 Top
Andrei Smolin


Add-in Express team


Posts: 17360
Joined: 2006-05-11
Hello,

Can you send me that test project to the support email address? Please find it in {Add-in Express installation folder}\readme.txt. Oh, make sure your email contains a link to this topic.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Apr, 2013 06:47:13 Top
Andrei Smolin


Add-in Express team


Posts: 17360
Joined: 2006-05-11
Outlook 2013 32bit or 64 bit?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Apr, 2013 06:47:45 Top
os dev team




Posts: 52
Joined: 2009-08-27
Done.
I'm working on x86 but it happens on both.
Posted 08 Apr, 2013 07:24:45 Top
Andrei Smolin


Add-in Express team


Posts: 17360
Joined: 2006-05-11
Hello Arthur,

Thank you for sending the project.

When you click a folder (folder #2), Outlook 2013 deletes the window containing the Outlook grid. This requires Add-in Express to remove your pane. After deleting the window, Outlook 2013 animates the folder #1 closing. After this, they create a new window and draw the items from the folder #2. When the new window gets created, Add-in Express creates your pane. In other Outlook versions, Add-in Express uses some tricks so that the folder switch process looks smooth; it is impossible to use them because of the animation in Outlook 2013.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Apr, 2013 08:27:54 Top